Product Manager, IoT Platform

We are looking for a Product Manager to join our IoT Platform team and own the complete success of the platform's connectivity management capabilities. This individual contributor role will translate KORE's strategic goals into an executable product strategy, roadmap, and measurable customer outcomes. 

You will help evolve how customers connect, manage, and scale devices globally as SGP.32 unlocks new possibilities for greater flexibility, choice, and control throughout the IoT lifecycle. Your work will focus on orchestrating connectivity, services, workflows, and partner capabilities to support diverse customer use cases while improving automation, operational efficiency, reliability, and cost. 

You will also identify opportunities to leverage AI to help customers make better decisions, uncover actionable insights, automate complex tasks, and enable new solutions across the IoT lifecycle. This includes validating where AI can deliver meaningful customer value and translating those opportunities into intuitive, responsible, and scalable product capabilities. 

You will lead your areas of the platform from customer discovery and product definition through development, launch, measurement, and continuous improvement. Working with product, engineering, design, sales, operations, and customer-facing teams across Europe and North America, you will gather customer and stakeholder input, establish priorities, make informed tradeoffs, and deliver solutions that are technically sound, intuitive, and aligned with KORE's mission to simplify IoT. 

ABOUT THE TEAM 

You will join KORE's Product Management organization and work with the cross-functional teams shaping our IoT Platform. The team is evolving KORE's connectivity management capabilities into a more coherent platform experience that helps customers act on insights, orchestrate services and workflows, and achieve better outcomes throughout the IoT lifecycle. 

This is a collaborative, distributed team working across Europe and North America. You will partner closely with product managers, engineers, designers, sales, operations, and customer-facing colleagues to understand customer needs, align priorities, and deliver improvements across product and organizational boundaries. The team values customer evidence, clear decisions, practical experimentation, and shared accountability for outcomes. 

CORE ACCOUNTABILITIES

Product Strategy and Roadmap 

• Define and communicate the strategy and roadmap for KORE's IoT connectivity and lifecycle management platform, aligned with customer needs, company priorities, and KORE's goal to simplify IoT. 
• Translate strategic goals into measurable outcomes and sequenced initiatives that teams can execute. 
• Make clear investment and prioritization decisions using customer evidence, product data, market developments, and technical insight.

Discovery, Product Ownership, and Innovation 

• Own product initiatives from discovery and product definition through development, launch, measurement, and continuous improvement. 
• Translate the connectivity and operational challenges of global IoT deployments into clear requirements and intuitive platform experiences. 
• Establish success measures and use adoption, connectivity, operational, and customer support insights to guide decisions and improve products after launch. 
• Apply AI and automation to help customers make better decisions, surface actionable insights, optimize operations, and enable new solutions. 

Connectivity Evolution and Orchestration 

• Guide the platform's evolution beyond operational data and insights toward active orchestration, automation, and optimization across the IoT lifecycle. 
• Identify opportunities created by SGP.32 to give customers greater flexibility, choice, and control over connectivity. 
• Orchestrate connectivity, services, workflows, and partner capabilities to reduce complexity and make IoT easier to deploy, operate, and scale globally. 

Cross-Functional Execution 

• Coordinate priorities, dependencies, risks, and decisions across teams in Europe and North America. 
• Partner with engineering, design, data, operations, sales, and customer-facing teams to move platform initiatives from discovery through adoption. 
• Communicate product direction and tradeoffs clearly, remove roadblocks, and maintain accountability for customer and business outcomes. 

QUALIFICATIONS 

• Bachelor's degree in Engineering, Computer Science, or a related technical field preferred. Candidates without a technical degree will be considered based on the strength of their product management background. 
• 4+ years of product management experience, including demonstrated experience building and evolving B2B platforms with shared capabilities that support multiple products, workflows, customer types, or use cases. 
• Practical understanding of the IoT connectivity landscape, how connectivity is managed throughout the customer lifecycle, and the challenges customers face when deploying and scaling globally. 
• Proven experience managing products powered by APIs and understanding how developers discover, evaluate, integrate, and use APIs to build customer solutions. 
• Direct experience with SIM/eSIM, SGP.32, connectivity orchestration, carrier ecosystems, or related IoT lifecycle capabilities is preferred.

SKILLS/COMPETENCIES 

• Platform Product Leadership: Able to align engineering, design, commercial, operational, and customer-facing teams around a common platform direction. 
• IoT Customer Context: Able to identify how platform capabilities can reduce complexity, improve control and visibility, and unlock customer value. 
• Technical Product Fluency: Ability to work closely with engineering on cloud platforms, APIs, integrations, data flows, system dependencies, and technical tradeoffs while translating complexity into clear customer value. 
• Outcomes and Prioritization: Demonstrated ability to define success measures, prioritize customer and business value, and show measurable impact rather than simply the volume of features or outputs delivered. 
• Complete Ownership and Bias for Action: Track record of taking ambiguous customer problems from discovery through delivery, adoption, and continuous improvement. Makes informed decisions, removes roadblocks, and maintains accountability for completing the work and achieving the intended outcome. 
• AI-Augmented Product Management: Ability to use AI responsibly to accelerate research, synthesis, analysis, product definition, and communication while maintaining strong judgment and accountability. 

KORE VISION, MISSION, AND VALUES 

VISION 

To be the trusted global leader in IoT Connectivity Solutions for over 100,000,000+ connected devices, enabling a smarter, more connected world for all. 

MISSION 

To empower our customers to deliver transformative solutions that deliver impactful outcomes to the communities and customers they serve. 

KORE VALUES 

• Customer Obsession: We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers. 
• Be the Spark: We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate. 
• Own the Outcome: We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense. 
• Grit & Positivity: We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments. 
• Challenge. Debate. But Be Human: We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team. 

OTHER DUTIES 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

WORKING CONDITIONS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to remain stationary; move; lift, push, pull and/or move up to 15 pounds. The employee must regularly sit; use hands to finger, handle, or feel; reach with hands and arms; communicate. Specific vision abilities required by this job include close vision. 

KORE Wireless Group, Inc., is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind.  KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.  All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, or belief, national, social, or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union, or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.  KORE will not tolerate discrimination or harassment based on any of these characteristics.