Senior Product Manager

Crimson Education is the world’s leading college admissions consulting firm, with over 1,490 Ivy League offers and 2,410 to the US Top 15. We help ambitious students gain admission to the world’s top universities through expert-led guidance and proven, data-driven strategies. Crimson students are 7x more likely to get into the Ivy League than their peers. We were recently featured on the front page of the Wall Street Journal.

Crimson is the only college admissions consultancy that brings together:

• Former Ivy League and Top 20 admissions officers to rigorously review and refine applications

• Professors and PhD teaching fellows from leading universities to guide students through original, independent research — with pathways to selective peer-reviewed publication or conference presentation

• Past ISEF winners and judges who coach students to compete for state, national, and international science fair awards

• Capstone project mentors who help students design and scale leadership initiatives with real-world impact, measurable outcomes, and credible external validation

We’re backed by leading VC firms, including Tiger Global, Heal Partners, IceHouse Ventures, and Movac, and recently closed a USD $40M Series D funding round at a USD $640M valuation. We now operate across 21 markets worldwide, including the US, Canada, UK, Singapore, Japan, Hong Kong, Australia, and New Zealand.

The Role

What are the main responsibilities for this role?

• Lead the end-to-end strategy, roadmap, and consolidation of Crimson’s core admission product line into a coherent, high-performing platform.
• Shift product paradigms from mere advice generation to full accountability—building intelligent systems that track, nudge, and measure student milestone completion across multi-channel touchpoints (App, WhatsApp, Email, Voice AI).
• Collaborate closely with executive leadership, global and regional leaders, and operational stakeholders to translate business goals into prioritized product roadmaps.
• Continuously explore and integrate emerging AI paradigms (LLMs, Agentic Workflows, automated Essay Review / QA, Prompt Architecture, synthetic evaluation) to 10x team efficiency and client outcomes.
• Define clear success metrics (adoption, cycle time reduction, SSM capacity uplift, CSAT) and replace superficial stats with rigorous, measurable business impact.
• Manage, coach, and level up associate and junior PMs. Establish best-in-class product discovery, PRD writing, user interview, and sprint delivery standards.
• Foster an outcome-driven culture that balances speed, engineering feasibility, UX polish, and deep empathy for non-technical users.
• Eliminate operational friction across tutor allocation, session invoicing, scheduling/calendar sync, and student progress tracking.
• Conduct regular qualitative interviews with families, strategists, and SSMs to identify unarticulated pain points and turn them into intuitive software solutions.

What skills and experience are required?

• 5+ years of Product Management experience, with a proven track record of shipping complex, multi-sided B2B2C platforms, SaaS tools, or workflow platforms.
• Exceptional Product Taste & Intuition: Demonstrated ability to turn messy, human-intensive processes into elegant, intuitive digital experiences.
• Proven Mentorship: Experience coaching, managing, or leading junior product managers and fostering team growth.
• Deep Understanding of Admissions Consulting: Strong grasp of US/UK holistic university admissions workflows, high-school extracurricular planning, essay ideation/review, and consulting service lifecycles.
• Consultant & Client Empathy: Ability to intuitively speak the language of high-caliber admissions strategists, former admissions officers (FAOs), and ambitious students/families.
• Hands-on AI Power User: Extensive daily experience leveraging modern AI tools (Claude, ChatGPT, Cursor, Replit, Midjourney/v0, prompt engineering frameworks) in your own product discovery and prototyping workflows. Solid conceptual understanding of LLM capabilities, token cost/latency trade-offs, RAG/memory retrieval, and agent orchestration.
• Data-Driven Mindset: Fluent in SQL, Metabase/BI dashboards, funnel analytics, and A/B testing principles.
• Flawless Communication: Outstanding written and spoken English skills; ability to articulate complex technical trade-offs with clarity to executive leadership and global distributed teams. (Bilingual proficiency in Chinese/English is a strong plus).

Why work for Crimson?

• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work

• Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year

• $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!

• Psychologist on staff

• Insightful fireside chats and workshops to help support our high-performing and ambitious team

• Radical Candor is a feedback approach we live by

• We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you!

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