Senior Administration Officer - Inpatient Services
AI Summary
The Senior Administration Officer provides confidential administrative support to hospital wards, ensuring efficient management and high-quality customer service. They are responsible for accurate data entry, managing patient admissions and transfers, and responding competently to emergency situations.
Candidates should possess high-level customer service and communication skills, along with proficiency in Microsoft Office and accurate data entry. Previous administration experience within a healthcare environment is highly regarded but not mandatory.
Job Details
Benefits
Key Skills
About the role
Mater has an excellent opportunity for an enthusiastic Senior Administration Officer to join the Inpatients Administration Team working part-time as a ward clerk in the Mater Private Hospital South Brisbane.
This Senior Administration Officer role is a permanent part-time opportunity (56 hours per fortnight) and will see you working varied day shifts 630 – 1500 and every 2nd Saturday 800 - 1200. Flexibility in availability will provide opportunities for additional shifts.
Your experience and organizational skills will see you become an integral part of the team that is committed to delivering outstanding care and improving the experience and outcomes for patients.
Salary: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
Key Accountabilities and experience required for this role include but are not limited to:
- Manage, organize, and provide confidential administrative support to the various wards ensuring areas are efficiently managed, representing Mater with strong customer focus to staff, patients and visitors
- Ability to respond competently in emergency situations, remaining calm and composed and to ‘think on your feet.’
- Performing administrative functions as required, in accordance with departmental policies and procedures working closely with the Nursing Unit Manager and Clinical Team
- Ensure effective, accurate and timely communications with staff and clients, communicating with sensitivity and discretion
- Provide accurate data entry using various network-based information systems to effectively manage patient admissions and transfers in a timely and accurate manner
- Carry out other administration functions as directed by your Team Leader/Manager
- Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
About you
The successful candidate will possess:
- High level customer service, verbal and written communication skills
- Demonstrated ability to provide efficient and effective administrative support in a timely and organized manner
- Demonstrated ability to communicate effectively with all levels of staff, patients, and visitors.
- Accurate data entry skills with a high-level proficiency in Microsoft Office
- Ability to organize and prioritize work effectively within busy, demanding, fast paced environment
While previous experience in a similar role is not mandatory, previous administration experience within a healthcare environment will be very highly regarded.
This is a fantastic opportunity to join the Mater professional Administration Services Team who provide exceptional care and service to our patients.
Why join us?
Mater is Queensland’s largest not-for-profit network of public and private hospitals and healthcare services, bringing together world-class expertise across healthcare, education, fundraising & philanthropy and research. With more than 14,000 employees, 13 facilities and almost 700,000 patients cared for each year, we're committed to empowering people to live better lives through improved health and wellbeing.
At Mater, our people are at the heart of everything we do. You'll join a values-driven organisation that combines compassionate care with innovation, education and research, creating meaningful career opportunities while making a genuine difference in the communities we serve.
What’s in it for you?
- Career growth opportunities across healthcare, corporate, research and leadership pathways
- Professional development and learning through Mater Education, external partners and internal development programs
- Generous salary packaging to help maximise your take-home pay
- Health and wellbeing support, including EAP, pastoral care and discounted private health insurance
- Fitness Passport access and a range of lifestyle, retail and travel discounts
- Discounted parking and reduced prices at Mater cafés and coffee outlets
- A supportive culture where your contributions are recognised and your development matters
Whether you're looking to grow your career, develop new skills or be part of something meaningful, Mater provides the opportunity to thrive while making a lasting impact.
Be part of something bigger. Make your move with Mater. #GetBetterWithMater
Applications close Tuesday 22nd September 2026 – please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.
Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).
Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.
Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.
About Mater Research
Mater Research is a leading medical research organization dedicated to translating scientific discoveries into enhanced patient care and outcomes through collaboration with healthcare and academic partners.