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1 week agoashby

Senior Product/Program Manager, Ecosystem Health

Grindr / Software Development
San Francisco, California, United StatesUSD118,842 - USD178,782 / YEARHybrid
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AI Summary

You will own the program plan and cross-functional execution for key initiatives within the Ecosystem Health team. This involves partnering with Engineering, Data Science, Legal, and Privacy teams to resolve blockers, manage risks, and ensure the delivery of safe and authentic user experiences.

The role requires 5+ years of experience in technical program management or strategy within consumer technology or marketplaces. Candidates must demonstrate technical fluency, strong executive communication skills, and experience in complex domains like trust and safety or fraud prevention.

Job Details
Job Type: FULL TIME
Visa Sponsorship: No
Salary: USD118,842 - USD178,782 / YEAR
Work Arrangement: Hybrid (2 days in office)
Experience Level: 5 - 10 years
Hours: 40 hrs/week
Language: English
Benefits
Health insuranceDental insuranceVision insuranceFertility and family-building support401(k) with 6% matchEquityGender-affirming careFlexible vacation policyCompany-wide rest weeksMonthly stipends for cell phone, internet, wellness, food, and commuting
Key Skills
Technical program managementCross-functional leadershipProduct managementStrategy and operationsRisk managementStakeholder managementData analysisTrust and safetyFraud preventionIdentity managementMarketplace integrityTechnical fluencyExecutive communicationProject planningProcess improvementAI tools
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About the Team:

Grindr is an AI-native platform powering how millions of gay people connect globally. With 15M+ monthly users, 130B+ annual messages, and a team of fewer than 200, we move fast, stay lean, and tackle technical problems at a scale few companies ever see.

The Ecosystem Health team protects our users and helps ensure a safe, authentic experience across Grindr. We build products and systems that safeguard the integrity of user accounts and activity, tackling spam, fake accounts, fraud, illegal activities, and harmful conduct while preserving the privacy, discretion, and freedom of our community values.

This is a hybrid product/program management role, where you'll drive the execution of complex Ecosystem Health programs across Product, Engineering, Data Science, Legal, Privacy, and Customer Experience. You'll turn priorities into clear plans, establish the systems that keep teams aligned, surface risks early, and unblock the work required to improve user safety and platform integrity.

At Grindr, we operate in Grindr Mode. Moderately hardcore day to day, truly hardcore when it counts. It’s about doing great work without burning out. Outcomes over outputs. Smart, driven people who raise your bar, with room to live full lives.

This is a hybrid role based in our New York, Los Angeles, San Francisco, or Chicago office and will require you to be in person Tuesdays and Thursdays.

About the Job:

  • Own the program plan, operating cadence, and cross-functional execution for key initiatives within Ecosystem Health.

  • Translate priorities into clear milestones, dependencies, owners, risks, and decisions across Product, Engineering, Data Science, Customer Experience, Legal, and Privacy.

  • Partner regularly with Engineering to identify technical dependencies, resolve blockers, manage delivery risks, and keep execution moving.

  • Establish tools, processes, and systems that improve planning, accountability, decision-making, and visibility across the program.

  • Provide regular executive updates that make progress, tradeoffs, risks, and required decisions easy to understand.

  • Anticipate issues before they slow delivery, escalate with clear recommendations, and drive teams toward resolution.

  • Define program health metrics, track outcomes, and use retrospectives to improve how cross-functional teams work together.

Role Requirements:

  • 5+ years of technical program management, strategy and operations, consulting, or related experience leading complex initiatives in consumer technology or marketplaces.

  • A track record of driving cross-functional programs from planning through launch, with clear ownership of timelines, dependencies, risks, and outcomes.

  • Technical fluency and experience partnering closely with engineers and leaders on architecture, sequencing, launch readiness, and execution tradeoffs.

  • Experience establishing tools, processes, and operating systems that improve delivery across multiple functions.

  • Clear executive communication skills, including the ability to distill complex program details into concise updates, risks, and decisions.

  • Experience in trust and safety, fraud prevention, risk, identity, marketplace integrity, or another complex domain with high operational and technical stakes.

  • Strong judgment under ambiguity, with the ability to create clarity, hold teams accountable, and unblock work without direct authority.

You May Thrive in this Role if You:

  • Enjoy working at the intersection of technical complexity, program execution, and cross-functional leadership.

  • Turn ambiguous goals into practical plans and build the operating structure teams need to deliver.

  • Know when to solve a problem directly, when to bring teams together, and when to escalate with a recommendation.

  • Have supported programs involving automated systems, machine learning, moderation, fraud, identity, or user safety.

  • Communicate comfortably with both technical teams and executives, adjusting the level of detail without losing the core issue.

  • Are AI-native or rapidly becoming so - you actively use AI tools in your workflow and are always looking for new ways to leverage them.

Benefits and Perks:

  • Health, Dental & Vision Full premium coverage for you. Partial coverage for dependents.

  • Family Formation Up to $300,000 in fertility and family-building support, covering IVF, surrogacy, egg freezing, and adoption.

  • Retirement: 401(k) with 6% match and immediate vesting.

  • Compensation: Industry-competitive compensation, company bonus, and equity for every employee.

  • Gender-Affirming Care : Industry-leading gender-affirming offerings with up to 90% cost coverage, access to Included Health, monthly stipends for HRT, and more.

  • Time Off & Rest Flexible vacation policy. Two company-wide rest weeks per year.

  • Other Benefits: Monthly stipends for cell phone, internet, wellness, food, and commuting, breakfast/lunch

About Grindr:

Grindr is building the Global Gayborhood in your Pocket. With more than 15 million monthly active users, Grindr has become a fundamental part of the gay community and is charting a path to make the world more free, equal, and just.

As a public company, we're moving into the next chapter: becoming an AI-native organization that's redefining what's possible for our community. We're embedding AI into our product and operations, moving with startup speed while operating at scale.

Everything we do is rooted in impact for our users and outcomes for the business. This isn't social work, it’s impact through excellence. Business success is what gives us the power to serve our community and the seat at tables others can't reach. How we work is defined by Grindr Mode, our operating model that's moderately hardcore day-to-day and truly hardcore when it counts. We think like owners, drive real outcomes, create clarity through action, and push each other to go further than we thought possible.

We’re headquartered in West Hollywood with offices in the Bay Area, Chicago, and New York. Our work extends beyond the product through Grindr for Equality, our social impact initiative that's partnered with 100+ community organizations globally to advance safety, health, and human rights for LGBTQ+ people worldwide.

We're profitable, growing, and building a team of smart, driven people who bring different backgrounds, experiences, and perspectives to the work. Want to build technology at a massive scale that serves millions? Come join us!

Grindr is an equal-opportunity employer.

To learn more about how we handle the personal data of applicants, visit our Employee and Candidate Privacy Policy.


About Grindr

Grindr is a global platform empowering LGBTQ+ individuals to connect and express themselves, with over 13.5 million active users and a commitment to community support.

Software Development
383 employees
Los Angeles, California
Most staff in USA
$793M raised
Employee ratings
From Glassdoor · 216 reviews · View profile
Diversity & inclusion3.5
Compensation & benefits3.5
Work–life balance3.3
Culture & values3.0
Career opportunities2.8
Senior management2.6
40%
would recommend to a friend
42%
positive business outlook
Categories
Social MediaMobile AppsAppsLocation Based ServicesDatingiOS
Specialties
Mobile ApplicationsSocial NetworksLocation-basedDigital MagazineAdvertisingPublisherProgrammaticSocial JusticeLGBTQDating AppBrand PartnershipsAd OperationsQueerMission DrivenTechnologySocial MediaInternetMarketingGlobaland Inclusion