The representative will handle customer inquiries via phone and email regarding travel bookings and general support. They are responsible for providing accurate information about destinations and policies while maintaining professional service standards.
Candidates should possess strong verbal and written communication skills and be comfortable using online computer systems. While customer service experience is preferred, it is not strictly required for this role.
We are looking for a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role offers a flexible schedule and is well-suited for individuals who enjoy helping others, communicating clearly, and providing high-quality service.
You will assist customers with travel-related inquiries, support the booking process, and help ensure a smooth and positive experience for every client.
Handle customer inquiries via phone and email
Assist clients with travel questions, reservations, and general support
Maintain professional and courteous communication at all times
Follow established company processes and service standards
Document customer interactions as needed
Strong verbal and written communication skills
Customer service experience preferred, but not required
Ability to work independently and manage time effectively
Basic computer skills and comfort using online systems
Attention to detail and a customer-first mindset
Interest in the travel industry is a plus
Flexible scheduling options (part-time or full-time)
Training and ongoing support
Opportunities for advancement within the travel industry
Supportive and team-oriented work environment
FlexPath Travel streamlines the travel planning process, allowing customers to focus on creating unforgettable memories without the hassle of logistics.