Customer Service Representative
AI Summary
The Customer Service Representative assists customers with loan inquiries, processes payments, and evaluates vehicles. They are responsible for managing loan accounts while maintaining high standards of accuracy and professionalism.
Candidates must have a high school diploma or equivalent and possess basic computer and data entry skills. Prior customer service experience is preferred, and bilingual proficiency in English and Spanish is strongly desired.
Job Details
Benefits
Key Skills
LoanStar Title Loans – Customer Service Representative (Bilingual prefered)
422 E. Camp Wisdom Rd., Suite 422 Duncanville, TX 75116
About the Role:
As a Customer Service Representative at LoanStar Title Loans, you’ll be the face of our company—assisting customers with loan inquiries, processing payments, evaluating vehicles, and managing loan accounts. You’ll deliver outstanding service through daily communication with customers while maintaining accuracy and professionalism in every interaction.
Bilingual (English and Spanish) candidates are highly preferred.
What We Offer:
Competitive Salary
Paid Holidays – 6 paid company holidays
Vacation Time
Paid On-the-Job Training
Medical, Dental, Vision, and other voluntary benefits – available after 91 days of employment
Full-Time Schedule: Monday–Friday, 10:00 AM–6:00 PM
Rotating Saturdays, 9:00 AM–3:00 PM
Never work Sundays!
Opportunities for growth and long-term career development
We especially encourage bilingual (English and Spanish) applicants who enjoy helping diverse communities and communicating effectively with all customers.
Requirements:
General:
Bilingual prefered not required
Must be available to work full time
Positive attitude and professional demeanor
Excellent communication skills
Detail-oriented and organized
Bilingual (English and Spanish) strongly preferred
Education:
High school diploma or equivalent required
Experience:
Prior customer service experience preferred
Basic computer and data entry skills required
Personal Qualities:
We pride ourselves on delivering exceptional service and maintaining the highest standards of honesty and integrity. We’re seeking individuals who are motivated, dependable, and passionate about helping others. If you’re bilingual (English and Spanish) and enjoy connecting with people from all walks of life, we’d love to meet you!
About LoanStar Title Loans:
LoanStar Title Loans is one of America’s most respected title loan companies, operating nearly 1,000 locations across more than 20 states. Since opening in 1990, we’ve remained committed to helping customers access the cash they need quickly, transparently, and with respect.
Our mission is to provide short-term loans through a simple, straightforward process—with competitive rates and exceptional customer service. Our bilingual (English and Spanish) Customer Service Representatives play a vital role in building strong community relationships and ensuring every customer receives the attention and understanding they deserve.
Join our team and become part of a company that values integrity, professionalism, and opportunity.
Additional Requirements:
Must successfully complete a company background screening, including credit and criminal history checks.
About Loanmax Title Loans
LoanMax Title Loans - offers Cash Loans on Car Titles in 20 minutes or less of up to $10000 without a credit check. Call 1-877-511-CASH.