RQ11502 - Product Manager - Senior

Responsibilities:

• Responsible for the product planning and execution throughout the product lifecycle, including:
  

• Gathering and prioritizing product and customer requirements
  
• Defining the product vision
  
• Ensuring that the product supports the company’s overall strategy and goals
  

• Gain a deep understanding of customer experience:
  

• Identify and fill product gaps
  
• Generate new ideas that grow market share
  
• Improve customer experience
  
• Drive growth
  

• Create buy-in for the product vision both internally and with key external partners
  
• Develop product pricing and positioning strategies
  
• Translate product strategy into detailed requirements and prototypes
  
• Scope and prioritize activities based on business and customer impact
  
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  
• Drive product launches including working with public relations team, executives, and other product management team members
  
• Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  
• Act as a product evangelist to build awareness and understanding
  
• Represent the company by visiting customers to solicit feedback on company products and services
  

General Skills:

• Experience delivering MRDs and PRDs with prioritized features and corresponding justification
  
• Experience working with external third parties to assess partnerships and licensing opportunities
  
• Experience running beta and pilot programs with early-stage products and samples becoming an expert with respect to the competition
  
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
  

Requirements

Experience and Skill Set Requirements:

Must Haves:

• 10+ years of Integrated Enterprise project management experience across business and I&IT teams.
  
• Demonstrated experience with managing multi-year multi-million budget projects 
  
• Experience with the management of Stakeholders, risks, changes, issues, time, scope and resources.
  
• Experience in validating financial forecasts, cost assumptions, and provide on-going reconciliation of resources and other related project expenditures.
  
• Experience in formulating and determining business and technical requirements, business problems, business objectives, product visions, goals and outcomes.
  
• Experience with Lean-six sigma
  
• Experience working with stakeholders, roadmapping, prioritizing projects
  

Nice to have:

• Experience with ServiceOntario projects
  
• Prior OPS or Public Sector Exp.
  

Skill Set Requirements:

Project Management:

• 10+ years of Integrated Enterprise project management experience across business and I&IT teams.
  
• Demonstrated experience with managing multi-year multi-million budget projects 
  
• Experience with the management of Stakeholders, risks, changes, issues, time, scope and resources.
  
• Experience with Microsoft Office tools including Visio, Project, PowerPoint, Word, Teams and other tools that support project management, collaboration and development of processes and plans 
  
• Experience managing project life cycles including assigning resources and maintaining the project backlogs and in-progress/completed tasks with collaboration tools like: Jira, Trello, Microsoft Project, KanBan, Workamajig, etc.
  
• Experience in validating financial forecasts, cost assumptions, and provide on-going reconciliation of resources and other related project expenditures.
  
• Experience in formulating and determining business and technical requirements, business problems, business objectives, product visions, goals and outcomes.
  
• Demonstrated ability to direct, collaborate and inform policy, IT, legal, communication and privacy teams.
  

Technical, Deployment and Project Integration Skills:

• Experience utilizing, managing and understanding various software development methodologies, including Agile/Scrum and scalable minimum viable products. (must have)
  
• Experience with IT project management specifically working with Oracle Siebel CRM
  
• Experience with I&IT technology site deployment/rollout.
  
• Experience leading, facilitating and initiating large-scale technology infrastructure procurements.
  
• Experience in defining, planning, orchestrating, and delivering the initiative including business, operational, and information technology deliverables as needed.
  
• Experience with underlying technologies and processes for the delivery of an end-to-end electronic solution.
  
• Technical knowledge of Oracle and related deployment environments in order to coordinate and lead activities
  
• Experience in leading QA activities and processes
  

Documentation Skills:

• Experience creating privacy, financial, communication and IT documentation including business cases, Privacy Impact Assessments, Threat Impact Assessments, Requests for Service and Requests for Information. 
  

Public Sector Experience:

• Experience with Public Sector ITIL process including incident management, release management, problem management, support model etc.
  
• Experience with OPS business processes, gating procedures, project management requirements and business rules. 
  
• Knowledge of Government network and desktop infrastructure procurement, implementation and support models.