Customer Delivery Driver - Poole Extra
AI Summary
You will be responsible for loading the delivery van safely and ensuring all vehicle checks are completed to maintain reliability. Additionally, you will deliver shopping directly to customers' homes while providing friendly, professional service and managing order changes.
You must hold a valid UK/EU/EEA driving licence for at least 12 months with no more than 3 penalty points. You should also be a warm, welcoming individual capable of building strong relationships with colleagues and customers.
Job Details
Benefits
Key Skills
Availability Window
| Days | From time | To time |
|---|---|---|
| Sun | 08:00:00 | 22:00:00 |
| Mon | 14:00:00 | 23:00:00 |
| Thu | 19:00:00 | 23:00:00 |
| Fri | 19:00:00 | 23:00:00 |
| Sat | 08:00:00 | 22:00:00 |
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about much more than driving; it’s about helping people and delivering great service with a smile.
It’s hands‑on, physical and full of variety, with no two shifts the same. You’ll work independently for much of the day, with a supportive team of managers and colleagues back at base whenever you need them.
Customer Delivery Driver pay starts at £14.18 per hour, rising to £15.45 in stores within the M25. Some locations may offer additional payments. We guarantee a minimum of 16 hours per week, though roles from 12 hours are also available.
What is in it for youHoliday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
Flexible working available from day one
10% off with your Colleague Clubcard, rising to 15% on pay‑day weekends, with a second card to share with family
Free wellbeing services to support your mind, body and life
Life cover worth five times your pay and an award‑winning pension with matching contributions up to 7.5%
A range of benefits to choose from, including discounts, shares and cycle‑to‑work schemes
Uniform provided, plus policies to support you through life’s key moments
You will be responsible forKeeping your van, trays, and work area clean, tidy, and organised so every customer receives their shopping in perfect condition.
Loading the van safely and completing all checks to ensure it’s roadworthy, reliable, and ready to deliver great service.
Talking customers through any order changes, substitutions, or short‑dated items in a friendly, reassuring way, and offering refunds where needed to keep the experience smooth and positive.
Handling products with care, treating every order as if it were your own to maintain quality and customer trust.
Delivering within the customer’s time slot, providing warm, natural service at the doorstep and leaving customers feeling valued and well looked after.
You will needBuild strong relationships with colleagues to create great team spirit and deliver the best service for customers.
Be warm and welcoming with customers and colleagues.
Respond quickly to changing customer needs and embrace change while out on the road and in the store.
Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
About usTesco’s vision is to be every customer’s favourite way to shop. Our purpose is to serve customers, communities and the planet a little better every day by acting responsibly and sustainably.
We’re committed to diversity, equity and inclusion, and want everyone to feel represented and able to be themselves, Everyone’s Welcome.
We also understand that life varies for each of us, so we’re always open to conversations about flexible working. Talk to us during your application about how we can support you.
We are proud to have been accredited Disability Confident Leader, and we are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
About Tesco Bengaluru
Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardizing processes, delivering cost savings, enabling agility and empowering our colleagues to do ever more for our customers. With cross-functional expertise, a wide network of teams and strong governance we reduce complexity thereby offering high quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardization and build centralized capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 4,40,000 colleagues.