
The role involves leading the digital asset custody roadmap and data & AI initiatives while ensuring robust product governance and control. The manager will collaborate with internal stakeholders and clients to drive product strategy, maximize profitability, and ensure compliance with evolving regulatory requirements.
Candidates must possess deep operating knowledge of the Global Custody business and a proven track record in product management or operations. Strong communication skills, experience in a regulated environment, and a working knowledge of blockchain and digital assets are essential for this position.
Job Summary:
We are seeking a detail orientated self-starter who has deep operating knowledge of the Global Custody business, ideally gained in a client facing, product, or operations role. The role holder will be responsible for product management and delivery of our digital asset custody agenda alongside the development of the custody Data & AI strategy. The role will be responsible for the good governance and control of the product whilst working closely with clients and internal stakeholders to maximise net income and profitability of the business. End to end ownership is critical so this role will require working in close partnership with product development, operations, technology, Kinexys (J.P. Morgan’s bank-led blockchain platform), legal, compliance, risk/controls, client service, sales and 3rd parties to ensure delivery
Job Responsibilities:
Required qualifications, capabilities, and skills:
An excellent track record of design and delivery of new or changed products, with demonstrated ability to manage change across a complex stakeholder set
Deep understanding or knowledge of the Global Custody product and end to end custody operating models and controls, ideally gained from operations, product management, or the relationship / client service organisation
Able to demonstrate strong presentation and communication skills, and the ability to articulate concepts clearly and concisely in both written and oral form
Commercially focussed and able to understand business financials
Ability to demonstrate inclusion of risk and control parameters in daily activities, with comfort operating in a regulated environment
Prior experience in a custody product management role (or closely related product ownership role) with demonstrated delivery and change management
Working knowledge of blockchain and digital assets, including how tokenization and digital assets may impact institutional investors, custodians, wholesale market infrastructure and servicing models
Strong stakeholder management and execution leadership, with the ability to operate in a global, matrixed environment
Comfort engaging in client-facing discussions and supporting commercial activity, including RFPs, due diligence, pricing inputs and contract negotiation support
Strong written and verbal communication skills; ability to distil complex concepts into clear messages
JPMorgan Chase is a leading global financial institution, providing innovative banking solutions and services to millions of customers and prominent clients across 100 markets.