Customer Service Representative
AI Summary
The advisor will greet guests at the Quick Lane and communicate vehicle updates or repair recommendations. They are responsible for answering customer questions and ensuring an excellent guest experience throughout the service process.
Candidates must have a high school diploma or equivalent and a valid driver's license. Strong communication skills and the ability to maintain a positive, professional attitude in a fast-paced environment are required.
Job Details
Benefits
Key Skills
CUSTOMER SERVICE ADVISOR
Love people? Have a great personality? We can teach you the car stuff!
We’re looking for a friendly, upbeat people-person who enjoys teamwork, making customers smile, and thriving in a fast-paced environment. (Bonus points if you’re funny… and other people agree!)
WHAT YOU’LL DO
- Greet guests when they drive up to the Quick Lane in a timely, friendly manner
- Communicate vehicle updates and repair recommendations with guests
- Keep guests informed and answer their questions
- Help deliver an excellent guest experience from start to finish
PAY & SCHEDULE
$16.50 to $18.50 per hour + monthly customer service bonuses!
- Paid every Friday VIA direct deposit
- Full-time position
- Monday through Friday, 8am to 5pm
- You will work every 3rd Saturday, 8am to 3pm
- On the weeks you work Saturday, you will have the Monday before off!
REQUIREMENTS / WHO WE’RE LOOKING FOR
- High school diploma or equivalent
- Valid driver’s license
- Strong communication and customer service skills
- Able to stay professional and positive in a fast-paced environment
- Ability to remain courteous and professional while handling difficult or challenging situations
- Automotive experience is a plus, but a great attitude is a must!
No need to know everything about cars! We’re looking for someone who knows how to take care of PEOPLE!
READY TO JOIN OUR TEAM?
Come be part of the Quick Lane crew at Eau Claire Ford Lincoln!
Eau Claire Ford Lincoln is an Equal Opportunity Employer.
EEOC Statement
Eau Claire Ford Lincoln is an Equal Opportunity Employer. It is the policy of Eau Claire Ford Lincoln to provide equal employment opportunity to all individuals and not to discriminate against any employee or applicant on the basis of race, color, religion, national origin, sex, age, physical or mental disability, veteran or marital status, sexual orientation, or any other unwarranted factor. This policy governs all areas of employment including recruitment, hiring, and promotion.
About Eau Claire Ford Lincoln Quick Lane
Eau Claire Ford Lincoln's Mission: •Our goal is to be an industry leader in providing unmatched quality automotive products and services. •We will constantly strive to meet the changing needs of our customers. •Our aim is to provide an atmosphere that encourages employee teamwork, integrity and excellence. •Together we will set and continually improve sales, service, and operational standards to ensure long term market leadership and profitability. •It is our mission to exceed our customers and employees expectations and maintain their loyalty for a lifetime.