Contract Labor Category (LCAT): Project Manager (Associate), Salesforce (Public Sector)
Position: Project Manager
Clearance: Secret or Top Secret preferred; active Public Trust acceptable. U.S. citizenship required
Location: Remote
Type: Exempt, Full Time, Regular
Description
The Project Manager is responsible for planning, coordinating, and overseeing the delivery of Salesforce solutions in support of Army and public sector customers. This role provides day-to-day project leadership to ensure activities are executed on schedule, deliverables are completed on time, risks are proactively managed, and project objectives are achieved.
Working closely with Program Managers, Scrum Masters, Product Owners, Technical Leads, and Government stakeholders, the Project Manager facilitates communication, coordinates cross-functional efforts, monitors project performance, and supports informed decision-making. The position plays a key role in maintaining program visibility, ensuring alignment with customer requirements, and driving the successful delivery of mission-critical capabilities.
Duties and Responsibilities
- Plan, coordinate, and manage Salesforce implementation, enhancement, and sustainment activities in support of customer requirements
- Develop and maintain project schedules, milestones, deliverables, and resource plans to ensure successful project execution
- Monitor project progress and performance, identifying potential risks, issues, and dependencies, and implementing corrective actions as needed
- Coordinate activities across cross-functional teams, including business analysts, developers, testers, architects, and Agile delivery teams
- Prepare and deliver recurring project status reports covering schedule performance, milestones, risks, issues, deliverables, and key metrics for program leadership and government stakeholders
- Support scope and change management, including intake and routing of change requests
- Facilitate project meetings, status reviews, stakeholder briefings, and decision-making sessions
- Support resource coordination, onboarding logistics, and team readiness
- Serve as a trusted point of contact for the customer, anticipating needs and surfacing issues early enough to act on them
- Partner with program leadership to identify delivery trends and opportunities that inform planning, capability roadmaps, and future growth
- Contribute to process improvement and the maturation of delivery practices across teams
Required Qualifications
- Bachelor’s degree in business, information systems, engineering, or a related discipline, or an equivalent combination of education and experience
- 5+ years in project management, project coordination, or Program Management Office (PMO) support
- Understanding of government program delivery environments, including customer coordination, security requirements, and compliance considerations
- Familiarity with Salesforce platforms and their use in enterprise software delivery environments
- Demonstrated experience supporting technology or software implementation projects
- Experience maintaining schedules, risk and issue logs, and executive-level status reporting
- Proven ability to coordinate across cross-functional teams and external stakeholders
- Excellent written and verbal communication skills, with the ability to tailor a message to technical teams and senior stakeholders alike
- Strong analytical and problem-solving skills, with sound judgment on when to resolve an issue and when to escalate it
- Ability to manage competing priorities and maintain momentum in fast-paced environments
- U.S. citizenship; ability to obtain and maintain a Public Trust or higher
Preferred Qualifications
- Active Secret or Top Secret clearance
- Prior experience supporting Army, Department of Defense (DoD), or other federal government programs
- Agile delivery experience (Scrum, Kanban, or SAFe)
- PMP, CAPM, or Agile certification (CSM, PSM, SAFe, PMI-ACP)
- Hands-on experience managing or coordinating projects involving Salesforce, MuleSoft, or Tableau
- Familiarity with government cloud environments, RMF, and Authority to Operate (ATO) processes
- Experience supporting geographically distributed delivery teams
If you require a reasonable accommodation for any part of the application or hiring process, please notify the Director of People Operations. Reasonable accommodations are provided to qualified individuals with disabilities in accordance with applicable law.