Customer Service Representative - Dutch speaking (m/f) Morocco/Serbia/Greece / Home Office
AI Summary
Provide support for customer inquiries via telephone and email while ensuring customer satisfaction. Document conversations and keep up to date on services and policies.
Candidates should be fluent in Dutch and possess very good English or German language skills. A strong customer service orientation and the ability to work independently are also required.
Job Details
Benefits
Key Skills
Customer Service Representative – Dutch speaking
Exciting GmbH is an innovative dialogue and service center, specialized in high-quality dialogue measures in different industries. With more than 10 years of experience exciting GmbH is one of the leading providers of comprehensive sales support. We take care of any desired communication, in writing, by telephone or chat as well as in the social media.
You want to work in a motivated team and are looking for new challenge? You speak Dutch? Then you are to the right place! We are looking for motivated employees in Morocco/Serbia/Greece !
What will you be doing?
Provide support for all customer inquiries via telephone and e-mail
Documenting the results from conversation properly
Service to ensure customer satisfaction
Provide product and service information to customers
Keep up to date on services, policies and processes to ensure implementation and accurate information
Be independent in your tasks
Job Requirements
That's how you convince us:
You have fun on the phone and with customer service
You are a team player, but able to work individually as well
You are flexible, reliable and show commitment
You are fluent in Dutch
You have very good written and spoken English or German language skills and a strong customer and service orientation
That's what we're offering you:
Professional induction as well as regular training and workshops
Long-term exciting career and development opportunities in a flat hierarchy
Flexible working time models for an excellent work-life balance
Regular team events and sports activities
Staff snacks (fruit/food/drinks)
Private health insurance
Possibility to work mostly from home if the conditions are met
Technical equipment is provided in case of home office
20 days of paid vacation
Are you excited?
Apply today!
We look forward to receiving your application documents including cover letter and CV!
About exciting AG
Die exciting AG hat sich auf die Abbildung und Gestaltung von hochwertigen DialogCenter und ServiceCenter-Prozesse spezialisiert. Dabei steht immer der Mensch im Vordergrund: Sie als unser Kunde und damit Ihre Kunden und natürlich unsere Mitarbeiter. Durch diese Einstellung konnten wir uns mit den Erfahrungen der vergangenen 16 Jahre im Segment hochwertiger und nachhaltiger Dienstleistungen plazieren und gehören heute zu den führenden Anbietern im Bereich ganzheitlicher Vertriebsunterstützung. Dabei greifen wir nicht nur auf den Bereich der DialogCenter-Maßnahmen zu, sondern sind auch in der Lage, durch unseren eigenen Akademiebereich komplette Lösungen bis hin zu Personalentwicklungsmaßnahmen anzubieten.