Practice Supervisor
AI Summary
The Practice Supervisor provides leadership and accountability for clinical staff and patient service representatives to ensure high-quality patient care. They are responsible for human resources management, staff performance, and maintaining efficient clinical operations within the department.
Candidates must have healthcare leadership or management experience and possess strong computer and interpersonal skills. An associate degree or certification as a Medical Assistant is preferred, along with five years of experience in a medical assistant role.
Job Details
Key Skills
Description
Tanner Clinic has an immediate opening for a Practice Supervisor.
Location: Layton Antelope A
Hours: Monday - Friday
Job Description:
A Practice Supervisor provides effective leadership and accountability for clinical staff and PSRs in the respective departments. This includes high-quality patient care and excellent customer service, human resources, health information systems, and quality assurance.
Scope:
A Practice Supervisor is responsible for supporting staff with the associated providers using a patient-centered focus to achieve the organizational mission statement. This goal includes engagement with providers, employees, and patients in a dynamic healthcare environment.
Requirements
Essential Job Responsibilities:
Provide direct supervision of Clinical Services staff
Human Resources Management:
- Job interviews and employee selection
- Onboarding and orientation for new staff
- Regular staff and provider rounding
- Manages staffing levels and coverage
- Communicates clinic announcements to encourage provider and staff engagement including recognition platforms
- Payroll accuracy and approval
- Implements quarterly department meetings
- Serve as a key problem solver/liaison for patient, employee, and physician concerns related to Clinical Services staff
- Demonstrates staff accountability through regular coaching, counseling, and staff performance reviews
Participates as a member of the Leadership Team:
- Promotes and engages in patient-centered culture
- Demonstrates effective and professional communication (written, verbal, and electronic)
- Encourages positive provider relations
- Inspires and motivates others through effective interpersonal skills
Clinical Care Management:
- Promotes positive patient relations
- Empowers staff and providers to commit to a patient-centered focus
- Optimizes efficient patient flow
- Participates in patient feedback modalities to ensure high-quality care
- Understands clinic policies and procedures
- Promotes safety and security by conducting regular inspections
Health Information Management:
- Understands and utilizes electronic medical record (EMR) and telephone system
- Ensures compliance and appropriate utilization of IT resources
- Participates in audits to ensure compliance and minimize organizational risk
- Understands and abides by privacy laws (HIPAA) and Tanner Clinic policies to safeguard protected health information (PHI)
Other duties as assigned
Other Requirements:
- Healthcare leadership or management experience
- Proficiency in computer-based skills
- Effective communication and interpersonal relations skills
- Regular and reliable attendance is an essential function of the job
Preferred Qualifications:
- Associate degree or Certified/Registered Medical Assistant
- Five years’ experience as a Medical Assistant
Equipment Operated:
- Standard office and clinical equipment including computers, fax machines, copiers, printers, telephones
Work Environment:
- Primarily medical offices with regular contact with patients
Physical Requirements:
- Carrying, Lifting, Hearing, Seeing, Speaking
About Tanner Clinic
Founded in 1905, Tanner Clinic is Davis County's largest and longest-running medical facility, offering over 30 specialties across 13 locations with a patient-centered approach.