Trucking Dispatcher
AI Summary
The dispatcher will coordinate the daily movement of containers between rail yards, ports, and customer facilities while monitoring driver performance and safety. They are responsible for resolving operational challenges, maintaining accurate records in the transportation management system, and ensuring on-time delivery.
Candidates must have knowledge of port and railroad operations, FMCSA regulations, and DOT safety requirements. Proficiency in Google Suite and Microsoft Excel is required, along with experience working with owner-operator drivers.
Job Details
Benefits
Key Skills
Description
Eagle Systems, Inc. is seeking a highly organized and detail-oriented Intermodal Trucking Dispatcher to coordinate the daily movement of containers between rail yards, ports, customer facilities, and distribution centers. The ideal candidate will excel in a fast-paced environment, communicate effectively with drivers and customers, and ensure efficient utilization of equipment while maintaining exceptional service levels.
Eagle Systems utilizes cutting-edge technology to improve visibility and create efficiencies to meet and exceed our client's expectations and provide our drivers with tools that make them successful. Eagle Systems is employee-focused and understands that each of our dispatch team members are critical and invaluable to our success.
Key Responsibilities
- Dispatch and monitor intermodal drivers to ensure on-time pickup and delivery of containers.
- Coordinate freight movements between rail terminals, ports, warehouses, and customer locations.
- Communicate daily with drivers regarding load assignments, route changes, delays, and operational updates.
- Track container status, appointments, chassis availability, and equipment utilization.
- Monitor driver hours-of-service (HOS) compliance and safety requirements.
- Resolve service issues, delays, and unexpected operational challenges.
- Maintain accurate dispatch records and update transportation management systems (TMS).
- Communicate with customers regarding shipment status, scheduling, and service concerns.
- Coordinate with railroads, steamship lines, brokers, and terminal personnel.
- Review and optimize routes to maximize productivity and minimize empty miles.
- Ensure compliance with company policies, DOT regulations, and customer requirements.
Requirements
Qualifications:
- Knowledge of Ports and Railroads
- Knowledge of FMCSA Regulations, safety rules and DOT preventable truck maintenance
- Experience working with owner operator drivers
- Excellent written and verbal communication skills
- Capable of working independently as well as in a team environment
- Knowledge of logs related to commercial/intermodal carriers
- Computer skills-must be confident utilizing the Google suite of products (docs, sheets, Gmail, etc) and Microsoft Excel
- Bilingual in Spanish and English preferred but not required
Compensation: Dependent upon experience
Employer paid medical/dental/vision
- Paid vacation, sick and holiday
- 401k with company match
- Employee Stock Ownership Program (ESOP)
- Salaried position based on experience
The schedule for this position will be based Thursday through Monday.
Equal opportunity employer, including protected veterans and people with disabilities.
About Eagle Systems
Eagle Systems is an intermodal transportation provider offering services to intermodal marketing companies, ports, and railroads, with 23 trucking locations across the U.S.