Avoid These Office Manager Resume Mistakes
Polish your resume, beat the ATS, and showcase your leadership and organizational expertise.
Common Mistakes That Kill Your Chances
Each mistake includes why it hurts, how to fix it, and before/after examples
- Recruiters skip generic objectives quickly
- ATS scores lower when keywords appear later
- Fails to showcase measurable impact
- Replace the objective with a 3‑sentence professional summary
- Lead with your title and years of experience
- Add 2‑3 quantifiable achievements
Objective: Seeking a challenging position where I can utilize my skills.
Professional Summary: Results‑driven Office Manager with 5+ years overseeing daily operations, improving efficiency by 20% and reducing supply costs by $15K annually.
- Doesn’t demonstrate value to employers
- ATS looks for action verbs and results
- Hiring managers can’t gauge impact
- Start each bullet with a strong action verb
- Include numbers, percentages, or dollar amounts
- Focus on outcomes rather than tasks
- Managed office supplies. - Coordinated meetings. - Handled phone calls.
- Streamlined office supply ordering, cutting costs by 18% while maintaining stock levels. - Organized weekly cross‑departmental meetings, improving project turnaround time by 12%. - Implemented a call‑routing system that reduced average hold time from 3 minutes to 45 seconds.
- ATS may misread employment periods
- Gaps appear larger than they are
- Hiring managers question attention to detail
- Use a uniform MM/YYYY format for all entries
- Include both month and year for each role
- If a gap exists, add a brief explanation or a freelance/volunteer line
Office Assistant – Jan 2018 – 2020 Office Manager – 2020 – Present
Office Assistant – 01/2018 – 12/2020 Office Manager – 01/2021 – Present
- ATS may skip sections it doesn’t recognize
- Recruiters skim for familiar headings
- Important information can be missed
- Adopt common headings: Professional Summary, Core Competencies, Professional Experience, Education, Certifications, Technical Skills
- Keep headings bold and capitalized
Career Highlights Work History Academic Background
Professional Summary Professional Experience Education
- Wastes valuable space on a 1‑2 page resume
- ATS may penalize unrelated keywords
- Hiring managers lose focus on qualifications
- Remove hobbies, marital status, and unrelated jobs
- Keep only experience and skills tied to office management
- If you include a hobby, ensure it demonstrates a transferable skill
Interests: Hiking, Cooking, Photography Volunteer: Animal Shelter (2015‑2019)
Volunteer: Administrative Coordinator, Local Non‑Profit (2015‑2019) – Managed donor database and coordinated events, improving donor retention by 10%.
- Use a professional summary
- Quantify achievements
- Start bullets with action verbs
- Keep dates consistent (MM/YYYY)
- Tailor keywords to the job description
- Proofread for spelling and grammar
- Save as PDF before sending
- Replace objective with summary
- Add quantifiable results
- Standardize dates
- Rename sections to standard headings
- Insert relevant keywords