RESUME MISTAKES

Stop Losing Bookings Because of Your Resume

Fix the hidden errors that keep travel agencies from calling you back

How This Page Helps
Help travel agents identify and correct resume mistakes that prevent them from getting interviews and passing ATS scans.
Spot the most damaging resume errors specific to travel sales and service
Learn why each mistake hurts your chances
Apply step‑by‑step fixes with real examples
Align your resume with top travel‑industry ATS requirements

Common Mistakes That Kill Your Chances

Each mistake includes why it hurts, how to fix it, and before/after examples

Generic Objective Instead of Targeted SummaryHIGH
Why it hurts
  • Hiring managers see no relevance to travel industry
  • ATS keywords are missing, lowering match score
  • Objective statements are outdated and often ignored
How to fix
  • Replace the objective with a 2‑3 sentence professional summary
  • Highlight years of experience in itinerary planning and client relations
  • Insert key travel‑industry terms like IATA, GDS, group tours
❌ Before

Objective: Seeking a challenging position where I can utilize my skills.

✓ After

Professional Summary: Seasoned Travel Agent with 5+ years crafting customized itineraries for corporate and leisure clients, proficient in Sabre and Amadeus GDS, and certified by IATA. Proven track record of increasing sales by 20% through upselling premium packages.

ATS Tip
Lead with a summary that includes top‑ranked keywords such as "itinerary planning" and "customer service"
Detection Rules
Contains the word "Objective:"
Summary section missing or shorter than 30 words
Resumly Tip
Swap the objective for a concise, keyword‑rich summary that sells your travel expertise.
Listing Duties Instead of AchievementsMEDIUM
Why it hurts
  • Doesn’t demonstrate impact or results
  • ATS looks for action verbs and measurable outcomes
  • Recruiters skim quickly and forget generic duties
How to fix
  • Start each bullet with a strong action verb
  • Quantify results (e.g., revenue growth, client satisfaction scores)
  • Showcase specific travel‑related achievements like "booked 150 group tours"
❌ Before

- Handled client phone calls and booked flights. - Managed travel itineraries. - Processed payments.

✓ After

- Designed and booked over 150 group tours annually, generating $250K in revenue. - Increased repeat client bookings by 30% through personalized itinerary follow‑ups. - Streamlined payment processing, reducing transaction errors by 15%.

ATS Tip
Begin bullets with verbs like "crafted," "negotiated," or "optimized" and embed keywords such as "group travel coordination"
Detection Rules
Bullets start with verbs like "Handled" or "Managed" without metrics
No numbers or percentages present
Resumly Tip
Turn every duty into a result‑focused bullet with numbers.
Missing Travel‑Industry CertificationsHIGH
Why it hurts
  • Certifications signal credibility to agencies
  • ATS often filters for IATA, CLIA, or GDS certifications
  • Hiring managers may discard resumes lacking required credentials
How to fix
  • Create a dedicated Certifications section
  • List IATA, CLIA, Sabre/Amadeus certifications with dates
  • If you have pending certifications, note "In progress"
❌ Before

Education Bachelor of Arts, Business Administration, 2018

✓ After

Certifications - IATA Certified Travel Associate (2022) - Sabre GDS Proficiency (2021) - CLIA Certified Tour Operator (In progress)

ATS Tip
Place certifications near the top of the resume to ensure ATS picks up the keywords
Detection Rules
No "Certifications" heading
Missing keywords "IATA" or "GDS"
Resumly Tip
Add a Certifications section and list every travel‑related credential.
Inconsistent Formatting and Date StylesMEDIUM
Why it hurts
  • ATS may fail to parse dates, causing gaps in employment history
  • Recruiters view sloppy formatting as lack of attention to detail—a red flag for travel agents
How to fix
  • Use a uniform date format (e.g., Jan 2020 – Present) Apply the same font and bullet style throughout Align margins and use bold headings only for section titles
❌ Before

Experience Travel Agent June 2019 – 2021 - ... Travel Coordinator 2021‑Present - ...

✓ After

Professional Experience Travel Agent Jun 2019 – Dec 2020 - ... Travel Coordinator Jan 2021 – Present - ...

ATS Tip
Standard date format (MMM YYYY) ensures ATS reads employment periods correctly
Detection Rules
Dates appear in multiple formats
Mixed bullet symbols
Resumly Tip
Standardize fonts, bullets, and dates to a single style for ATS readability.
Not Optimized for ATS KeywordsHIGH
Why it hurts
  • ATS scores drop dramatically without industry‑specific terms
  • Your resume may be discarded before a human sees it
  • Keywords like "itinerary planning" or "GDS" are often required filters
How to fix
  • Research top travel‑agent job postings and extract common keywords Incorporate those keywords naturally throughout summary, skills, and experience sections Use both full terms and abbreviations (e.g., "Global Distribution System (GDS)")
❌ Before

Skills: Customer service, sales, Microsoft Office.

✓ After

Core Competencies: Itinerary planning, GDS (Sabre, Amadeus), Group travel coordination, IATA regulations, Upselling & revenue growth, Multilingual client support, CRM (Salesforce)

ATS Tip
Include at least 8–10 relevant keywords; repeat them in summary, bullet points, and skills list
Detection Rules
Skills section contains generic terms only
No travel‑specific keywords detected
Resumly Tip
Embed travel‑industry keywords throughout the resume to boost ATS match rate.
Formatting Guidelines
File Types: PDF, DOCX
Sections: Contact Information, Professional Summary, Core Competencies, Professional Experience, Education, Certifications, Languages
Naming: FirstName_LastName_TravelAgent_Resume
Consistency
Length: One page for entry‑level agents; two pages for senior agents with 10+ years experience
Date Format: MMM YYYY
Location Format: City, State/Country
Resume Quality Checklist
  • Use a targeted professional summary with travel keywords
  • Show achievements with numbers
  • List IATA, GDS, and other certifications
  • Keep dates in MMM YYYY format
  • Maintain consistent fonts and bullet styles
  • Include at least 8 industry‑specific ATS keywords
ATS Alignment Guide
Common ATS Systems: iCIMS, Workday, Greenhouse, Lever
Keyword Strategy: itinerary planning, group travel coordination, GDS, Sabre, Amadeus, IATA, CLIA, customer service, sales targets
Heading Format: Use standard headings like Professional Summary, Experience, Education, Certifications
Quick Fix Workshop
Paste your current travel agent resume text below
  • Convert duty‑based bullets into results‑focused statements
  • Add missing travel certifications
  • Standardize date and location formats
  • Inject top travel‑industry keywords
Download Checklist PDF
Ready to book more clients? Upgrade your resume today!
Create My Travel Agent Resume

More Common Resume Mistakes

Check out Resumly's Free AI Tools