Stop Losing Bookings Because of Your Resume
Fix the hidden errors that keep travel agencies from calling you back
Common Mistakes That Kill Your Chances
Each mistake includes why it hurts, how to fix it, and before/after examples
- Hiring managers see no relevance to travel industry
- ATS keywords are missing, lowering match score
- Objective statements are outdated and often ignored
- Replace the objective with a 2‑3 sentence professional summary
- Highlight years of experience in itinerary planning and client relations
- Insert key travel‑industry terms like IATA, GDS, group tours
Objective: Seeking a challenging position where I can utilize my skills.
Professional Summary: Seasoned Travel Agent with 5+ years crafting customized itineraries for corporate and leisure clients, proficient in Sabre and Amadeus GDS, and certified by IATA. Proven track record of increasing sales by 20% through upselling premium packages.
- Doesn’t demonstrate impact or results
- ATS looks for action verbs and measurable outcomes
- Recruiters skim quickly and forget generic duties
- Start each bullet with a strong action verb
- Quantify results (e.g., revenue growth, client satisfaction scores)
- Showcase specific travel‑related achievements like "booked 150 group tours"
- Handled client phone calls and booked flights. - Managed travel itineraries. - Processed payments.
- Designed and booked over 150 group tours annually, generating $250K in revenue. - Increased repeat client bookings by 30% through personalized itinerary follow‑ups. - Streamlined payment processing, reducing transaction errors by 15%.
- Certifications signal credibility to agencies
- ATS often filters for IATA, CLIA, or GDS certifications
- Hiring managers may discard resumes lacking required credentials
- Create a dedicated Certifications section
- List IATA, CLIA, Sabre/Amadeus certifications with dates
- If you have pending certifications, note "In progress"
Education Bachelor of Arts, Business Administration, 2018
Certifications - IATA Certified Travel Associate (2022) - Sabre GDS Proficiency (2021) - CLIA Certified Tour Operator (In progress)
- ATS may fail to parse dates, causing gaps in employment history
- Recruiters view sloppy formatting as lack of attention to detail—a red flag for travel agents
- Use a uniform date format (e.g., Jan 2020 – Present) Apply the same font and bullet style throughout Align margins and use bold headings only for section titles
Experience Travel Agent June 2019 – 2021 - ... Travel Coordinator 2021‑Present - ...
Professional Experience Travel Agent Jun 2019 – Dec 2020 - ... Travel Coordinator Jan 2021 – Present - ...
- ATS scores drop dramatically without industry‑specific terms
- Your resume may be discarded before a human sees it
- Keywords like "itinerary planning" or "GDS" are often required filters
- Research top travel‑agent job postings and extract common keywords Incorporate those keywords naturally throughout summary, skills, and experience sections Use both full terms and abbreviations (e.g., "Global Distribution System (GDS)")
Skills: Customer service, sales, Microsoft Office.
Core Competencies: Itinerary planning, GDS (Sabre, Amadeus), Group travel coordination, IATA regulations, Upselling & revenue growth, Multilingual client support, CRM (Salesforce)
- Use a targeted professional summary with travel keywords
- Show achievements with numbers
- List IATA, GDS, and other certifications
- Keep dates in MMM YYYY format
- Maintain consistent fonts and bullet styles
- Include at least 8 industry‑specific ATS keywords
- Convert duty‑based bullets into results‑focused statements
- Add missing travel certifications
- Standardize date and location formats
- Inject top travel‑industry keywords