How to Present Internal Comms Campaigns Changed Behavior
Internal communications (often shortened to comms) is the lifeblood of any organization that wants to align people, shift culture, and ultimately change behavior. Yet many teams struggle to turn raw data and anecdotes into a presentation that convinces senior leaders to invest in the next wave of campaigns. In this guide we break down a repeatable, data‑driven process for presenting internal comms campaigns that changed behavior, complete with checklists, visual tips, real‑world case studies, and a FAQ section that answers the questions you hear most often.
Why Presentation Matters
A great campaign can be invisible if the story behind it isn’t told well. According to a McKinsey study, organizations that communicate change effectively are 3.5 times more likely to meet their performance targets. The gap isn’t in execution—it’s in how the results are shared.
- Credibility: Numbers alone can feel cold. A narrative gives context.
- Actionability: Decision‑makers need clear next steps, not just a data dump.
- Replication: A well‑structured deck becomes a template for future initiatives.
Bottom line: Your presentation is the bridge between campaign effort and future investment.
Step 1: Define Clear Objectives
Before you open PowerPoint, write down what success looks like for this specific deck.
- Audience identification – Who will sit in the room? Executives, HR, line managers?
- Decision goal – Are you asking for more budget, new tools, or policy changes?
- Key metric – Choose one primary KPI (e.g., % increase in policy compliance) that will anchor the story.
Pro tip: Use the SMART framework (Specific, Measurable, Achievable, Relevant, Time‑bound) to keep objectives laser‑focused.
Step 2: Gather Data & Metrics
Data is the backbone of any persuasive deck. Collect both quantitative and qualitative evidence.
Metric | Source | Frequency |
---|---|---|
Open‑rate of internal newsletters | Email platform analytics | Weekly |
Policy compliance score | ATS‑resume‑checker (example of internal compliance tool) | Quarterly |
Employee sentiment | Pulse surveys (e.g., 5‑point Likert) | Monthly |
Behavioral change | System logs, badge scans, or HR records | Ongoing |
When possible, benchmark against industry standards. For instance, the SHRM reports an average employee engagement score of 68%; if your campaign lifted it to 78%, that’s a compelling story.
Step 3: Craft a Narrative Arc
A classic story structure works wonders:
- Context – What was the problem?
- Action – What did the campaign do?
- Result – How did behavior change?
- Insight – What did you learn?
- Ask – What’s the next step?
Example Narrative
- Context: 30% of employees missed the mandatory cybersecurity training.
- Action: Launched a gamified micro‑learning series with weekly leader shout‑outs.
- Result: Completion rose to 92% in 8 weeks, and phishing click‑throughs dropped 45%.
- Insight: Peer recognition drove the biggest uptick.
- Ask: Allocate budget for a quarterly gamified learning calendar.
Step 4: Visual Design Best Practices
Visuals turn numbers into stories. Follow these rules:
- Keep it simple: One data point per slide. Use a single chart type per slide.
- Use color strategically: Highlight the change with a contrasting hue (e.g., green for improvement).
- Add icons: Icons for “email”, “training”, “policy” speed comprehension.
- Limit text: Aim for 6‑word sentences and 6‑bullet max per slide.
Do: Include a before‑and‑after bar chart that shows compliance percentages. Don’t: Overload a slide with a full spreadsheet screenshot.
Step 5: Tailor to Audience Segments
Different stakeholders care about different outcomes.
Stakeholder | What they care about | Slide focus |
---|---|---|
C‑suite | ROI, strategic alignment | Business impact, cost‑benefit analysis |
HR leaders | Employee adoption, culture | Sentiment scores, engagement trends |
IT / Security | Risk mitigation | Incident reduction, compliance metrics |
Create customized appendices for each group, but keep the core deck identical for consistency.
Step 6: Use Interactive Elements
Static decks can feel stale. Add interactivity to keep attention high:
- Live polls (e.g., Mentimeter) to gauge audience reaction on next steps.
- Clickable dashboards using tools like Google Data Studio – embed a link that opens a live view of the metrics.
- Scenario sliders that let executives see the impact of different budget levels.
Checklist: Ready‑to‑Present
- Defined primary KPI and decision goal
- Collected baseline and post‑campaign data
- Built a 5‑slide narrative (Context → Ask)
- Applied visual design rules (color, icons, minimal text)
- Created audience‑specific appendix
- Added at least one interactive element
- Practiced delivery (2‑minute elevator pitch)
- Prepared a one‑page executive summary handout
Do’s and Don’ts
Do
- Use percent change rather than absolute numbers when the baseline is low.
- Cite credible sources (e.g., McKinsey, SHRM).
- Highlight behavioral outcomes (e.g., policy compliance) over vanity metrics (e.g., email opens).
Don’t
- Over‑promise future results without a clear causal link.
- Use jargon that the audience may not understand (e.g., “NPS” without explanation).
- Hide assumptions; be transparent about data limitations.
Real‑World Example: The “SafeSpace” Campaign at XYZ Corp
Background – XYZ Corp faced a 28% non‑compliance rate with its new remote‑work security policy.
Action – A 6‑week internal comms blitz combined:
- Weekly video messages from the CTO
- Interactive quizzes via the company intranet
- A leaderboard displayed in the lobby
Result – Compliance jumped to 94% (a 66‑point increase) and phishing incidents fell by 52% within two months. The cost of the campaign was $45k, yielding an estimated $1.2M risk reduction (based on industry breach cost averages).
Insight – Real‑time recognition (leaderboard) was the single biggest driver of participation.
Presentation Takeaway – In the deck, we used a before‑after heat map of lobby screens, a cost‑benefit table, and a testimonial video from the CTO. The executive team approved a $150k annual budget for ongoing security communications.
Integrating Resumly Tools for Your Career Narrative
If you’re preparing to showcase your own internal comms achievements on a resume or LinkedIn profile, the Resumly AI Resume Builder can turn these metrics into bullet points that pass ATS filters. Pair it with the Resume Roast to get feedback on clarity, and use the Career Personality Test to align your storytelling style with the culture of your target employer.
Frequently Asked Questions
1. How many slides should a behavior‑change presentation have?
- Aim for 10‑12 slides total: 5 core narrative slides, 3 audience‑specific appendix slides, and 2 supporting slides (agenda & summary).
2. What’s the best way to visualize a % increase in compliance?
- Use a paired bar chart (pre vs. post) with a data label showing the percentage point lift.
3. Should I include raw survey comments?
- Yes, but summarize them into thematic quotes. Too many verbatim comments overwhelm the audience.
4. How do I prove causality between the campaign and behavior change?
- Combine time‑series data with a control group (e.g., a department that didn’t receive the campaign) and reference a statistical significance test (p‑value < 0.05).
5. Can I reuse the same deck for different campaigns?
- Absolutely. Keep the framework (Context → Action → Result → Insight → Ask) and swap out data and visuals.
6. What if senior leaders ask for more detail?
- Have a full data appendix ready (Excel or Google Sheet) and a live dashboard link you can share on the spot.
7. How do I tie the campaign to overall business goals?
- Map each KPI to a strategic objective (e.g., “Increase compliance → Reduce breach risk → Protect revenue”). Use a strategy map visual.
8. Should I mention the tools I used to create the campaign?
- Yes, but keep it brief. Highlight impact, not the tool itself, unless the tool is a strategic differentiator.
Final Takeaway
Presenting internal comms campaigns that changed behavior is less about flashy graphics and more about clarity, relevance, and actionable insight. By defining a single decision goal, grounding your story in solid data, and tailoring the narrative to each stakeholder, you turn a successful campaign into a catalyst for future investment.
Remember: the deck is a conversation starter, not the final report. Keep it concise, back it with credible sources, and always end with a clear ask.
Ready to turn your own communication wins into a standout resume? Visit Resumly’s homepage and explore the suite of AI‑powered tools that help you craft compelling career narratives.