How to Set Up One‑On‑Ones That Add Value

One‑on‑ones are the heartbeat of effective management. When done right, they improve engagement, surface problems early, and accelerate career growth. When done wrong, they become perfunctory check‑ins that waste time for both manager and employee. In this guide we’ll walk through everything you need to set up one on ones that add value, from preparation to follow‑up, with real‑world examples, checklists, and a FAQ section that answers the most common doubts.

Why One‑On‑Ones Matter (and What the Data Says)

A recent Gallup poll found that employees who have regular one‑on‑one meetings are 3.5 times more likely to stay with their company for at least three years source. Moreover, managers who schedule consistent one‑on‑ones report a 27% increase in team productivity source. These numbers underline why mastering the art of one‑on‑ones is a strategic priority for any leader.

1. Laying the Foundation – Scheduling and Cadence

Choose the Right Frequency

Do set a recurring calendar invite and treat it as non‑negotiable. Don’t cancel or reschedule without a compelling reason; it erodes trust.

Pick a Consistent Format

1. Video call for remote teams (use a reliable platform like Zoom).
2. In‑person for co‑located teams, preferably in a quiet meeting room.

Pro tip: Use Resumly’s AI‑powered interview practice tool to rehearse difficult conversations before the meeting.

2. Preparing for the Meeting – The Pre‑One‑On‑One Checklist

Do send the agenda at least a day ahead. Don’t go in without a plan; it leads to vague, unproductive chats.

3. Structuring the Conversation – A Proven Framework

The 3‑Phase Model

1. Check‑In (5‑10 min) – Personal well‑being, workload balance.
2. Performance Review (15‑30 min) – Review goals, discuss wins & challenges.
3. Growth & Action Items (10‑15 min) – Set next steps, development resources.

Sample Script

Manager: “How are you feeling about the current project timeline?”
Employee: “I’m on track, but I’m hitting a roadblock with the data integration.”
Manager: “Let’s explore that. What support would help you move forward?”

Embedding Resumly Tools

• Use the skills‑gap analyzer to pinpoint development areas during the growth segment.
• Suggest a resume roast if the employee is eyeing a promotion; it adds tangible value.

4. Effective Questioning – Getting to the Heart of the Matter

Do listen more than you speak (aim for a 70/30 ratio). Don’t jump to solutions before the employee fully explains the problem.

5. Documenting Outcomes – The One‑On‑One Log

Create a simple markdown file or use a shared Google Doc with the following template:

## Date: YYYY‑MM‑DD
### Check‑In
- Personal note: …
### Performance Review
- Wins: …
- Challenges: …
### Growth & Action Items
- Action 1: … (Owner, Due Date)
- Action 2: … (Owner, Due Date)

Store the file in a private folder accessible to both parties. This transparency builds accountability.

6. Follow‑Up – Turning Talk into Action

1. Send a recap email within 24 hours – Highlight decisions and next steps.
2. Update any relevant Resumly trackers (e.g., application tracker for career‑move discussions).
3. Schedule the next meeting before you end the call.

Stat: Teams that follow up on one‑on‑ones see a 15% higher goal‑completion rate source.

7. Special Scenarios – Remote Teams, New Hires, and Under‑Performers

Remote Teams

• Use a virtual whiteboard (e.g., Miro) to visualize progress.
• Record the meeting (with consent) for reference.

New Hires (First 90 Days)

• Focus on onboarding milestones and cultural fit.
• Pair with a mentor and schedule joint one‑on‑ones.

Under‑Performers

• Adopt a performance‑improvement plan (PIP) format.
• Be clear, compassionate, and data‑driven.

8. Do’s and Don’ts – Quick Reference

Do

• Prepare an agenda.
• Ask open‑ended questions.
• Celebrate achievements.
• Set SMART action items.
• Follow up promptly.

Don’t

• Turn the meeting into a status report.
• Interrupt or dominate the conversation.
• Make promises you can’t keep.
• Forget to document outcomes.

9. Mini‑Case Study: Turning a Stagnant Team Around

Background: A product team of 8 was missing sprint goals 60% of the time. Manager Alex introduced a structured one‑on‑one cadence.

Implementation:

1. Weekly 30‑minute slots.
2. Used the 3‑Phase Model.
3. Integrated Resumly’s career‑personality test to align tasks with strengths.

Result: Sprint goal attainment rose to 92% within two months, and employee Net Promoter Score (eNPS) increased from 12 to 45.

10. Frequently Asked Questions (FAQs)

Q1: How long should a one‑on‑one be? A: Typically 30‑60 minutes, depending on team size and agenda depth.

Q2: What if an employee skips the meeting? A: Reach out promptly, understand the reason, and reschedule. Repeated skips may signal disengagement.

Q3: Should I discuss salary or promotions? A: Yes, if it aligns with the employee’s career goals. Use Resumly’s salary guide for market data.

Q4: How often should I change the agenda? A: Keep core sections constant but rotate focus topics (e.g., skill development, project roadblocks) every few weeks.

Q5: Can I use one‑on‑ones for team‑wide feedback? A: One‑on‑ones are best for individual dialogue. For broader feedback, schedule a separate team retrospective.

Q6: What tools help me stay organized? A: Resumly’s application tracker and job‑match can double as performance dashboards.

Q7: How do I handle a difficult conversation? A: Prepare facts, use “I” statements, and focus on behavior, not personality. Practice with Resumly’s interview‑practice tool.

Q8: Is it okay to have informal chats instead of formal one‑on‑ones? A: Informal check‑ins are valuable, but they should complement—not replace—structured one‑on‑ones.

Conclusion – Making One‑On‑Ones That Add Value a Habit

When you how to set up one on ones that add value, you’re investing in a culture of continuous improvement and mutual respect. By following the scheduling cadence, preparing with our pre‑meeting checklist, using the 3‑phase conversation model, documenting outcomes, and leveraging Resumly’s AI‑driven tools, you transform a routine meeting into a strategic catalyst for growth. Start today, and watch engagement, productivity, and retention metrics climb.

Ready to supercharge your one‑on‑ones? Explore Resumly’s full suite of features at Resumly.ai and discover tools like the AI resume builder and career‑personality test that empower both managers and employees on the path to success.