At my previous company, the West Coast team missed its quarterly quota by 15% due to low morale after a product launch delay.

I needed to boost morale, improve performance, and hit the remaining 20% of the quota within six weeks.

I held one‑on‑one coaching sessions to identify individual challenges, introduced a transparent leaderboard, set micro‑goals with weekly incentives, and organized a short sales boot‑camp focused on objection handling and value‑selling.

The team increased its win rate by 30%, closed $1.2 M in new business, and exceeded the quarterly target by 5%.

Two senior reps were both pursuing a high‑value enterprise client, leading to duplicated outreach and internal tension.

Ensure a fair process while preserving team cohesion and maximizing the chance of winning the deal.

I instituted a clear account‑ownership protocol based on territory and product expertise, facilitated a joint strategy session where each rep presented their approach, and assigned the lead to the rep whose solution best matched the client’s needs. I also set up a shared pipeline view to promote transparency.

The conflict was resolved, the client appreciated the coordinated effort, and we closed the deal worth $3 M, with both reps receiving recognition for their contributions.

At the start of FY2024, the company aimed to increase overall revenue by 12% while launching two new product lines.

Create a sales plan that drives the revenue target, integrates the new products, and aligns with marketing and finance goals.

I analyzed historical sales data, market trends, and win‑loss insights to set realistic territory quotas. I collaborated with product marketing to define go‑to‑market strategies, built a pipeline forecast model in Excel, and presented the plan to the executive team for approval. Quarterly checkpoints were built into the plan to adjust for market shifts.

The plan was approved, and by Q3 we were 8% ahead of the revenue target, with the new products contributing 20% of total sales. The structured review process allowed us to reallocate resources and exceed the FY goal by 4%.

We needed to boost adoption of a SaaS analytics platform among mid‑market firms in Q2 2023.

Design and execute a targeted outbound campaign that generated qualified leads and converted them into paying customers.

I segmented the market by industry, crafted personalized email sequences, and paired them with LinkedIn outreach. I introduced a limited‑time discount and a webinar series to showcase ROI. I tracked open rates, click‑through rates, meeting set‑ups, pipeline contribution, and close‑rate per segment.

The campaign generated 350 qualified leads, a 22% conversion from lead to opportunity, and closed $1.5 M in ARR within three months, exceeding the campaign goal by 30%.

A key client threatened to churn after a rollout delay caused missed deadlines and frustration.

Repair the relationship, address the root cause, and retain the account.

I organized an emergency meeting, listened to their concerns, and offered a revised implementation timeline with dedicated support. I provided a service credit and set up a quarterly business review to proactively monitor satisfaction. I also coordinated with product to prioritize the requested feature.

The client renewed their contract for another two years, increased their spend by 15%, and became a reference customer for our case studies.

Our regional sales team was using spreadsheets, leading to data silos and inaccurate forecasting.

Select and roll out a CRM solution that centralizes data and enhances pipeline visibility.

I evaluated Salesforce and HubSpot, chose Salesforce for its scalability, led the configuration of custom objects, automated lead routing, and conducted training workshops for 45 reps. I also built dashboards to track key metrics like pipeline velocity and win rates.

Data entry time dropped by 40%, forecast accuracy improved from 68% to 92%, and the team’s average deal size grew 12% within six months.