Master Your Security Guard Interview
Comprehensive questions, model answers, and proven strategies to help you stand out
- Understand key competencies interviewers look for
- Learn how to structure answers using the STAR method
- Identify red flags to avoid in your responses
- Get practice questions with timed rounds
General Interview
While working at a corporate office building, I was responsible for monitoring entry points and patrolling the premises during night shifts.
My task was to ensure the safety of employees and protect company assets while maintaining a visible security presence.
I conducted hourly patrols, reviewed CCTV footage for any suspicious activity, and logged all incidents in the daily report. I also coordinated with the front desk to verify visitor credentials.
Over six months, I helped reduce unauthorized entry incidents by 30% and received commendation from management for maintaining a secure environment.
- What was the most challenging situation you faced during that period?
- How did you handle a visitor who refused to show ID?
- Clear description of role
- Specific actions using security protocols
- Quantifiable results
- Demonstrates integrity and vigilance
- Vague duties, no concrete examples
- No mention of results or impact
- Describe the workplace and shift
- State your primary responsibilities
- Explain specific actions taken (patrols, CCTV, logging)
- Quantify the outcome (reduction in incidents, commendation)
A visitor attempted to enter a restricted area of the warehouse without proper clearance, becoming confrontational when asked to step back.
I needed to de‑escalate the situation while enforcing the facility’s security policies.
I calmly explained the policy, offered to contact their host for verification, and maintained a respectful tone. When the visitor continued to resist, I called my supervisor and documented the incident per protocol.
The visitor eventually complied after verification, and the incident was resolved without escalation. My supervisor praised my composure and adherence to protocol.
- Can you give an example where the visitor became aggressive?
- What would you do if the visitor threatened staff?
- Calm communication style
- Adherence to security procedures
- Effective escalation when needed
- Positive resolution
- Aggressive tone in answer, ignoring protocol
- Set the scene with the visitor’s behavior
- State the need to enforce rules while staying calm
- Detail the de‑escalation steps and escalation protocol
- Share the positive outcome and feedback
Emergency Response
During a night shift at a shopping mall, the fire alarm activated on the third floor while I was on patrol.
My immediate task was to verify the alarm, ensure the safety of shoppers, and coordinate evacuation if needed.
I quickly inspected the area, confirmed a small electrical fire in a kiosk, activated the fire suppression system, and guided nearby shoppers to the nearest exits while notifying the fire department and my supervisor.
The fire was contained within minutes, no injuries occurred, and the mall resumed normal operations the next day. Management recognized my swift response in the quarterly safety report.
- What steps do you take if the alarm is a false positive?
- How do you prioritize multiple simultaneous emergencies?
- Rapid assessment
- Correct use of fire safety equipment
- Effective crowd management
- Clear communication with emergency services
- Unclear about protocols, no mention of safety measures
- Describe the alarm situation
- State your immediate responsibilities
- Explain actions taken (inspection, suppression, evacuation, notification)
- Highlight the safe outcome and recognition
While monitoring the parking lot of a corporate campus, I observed an individual attempting to break into a vehicle.
I needed to intervene to prevent loss while ensuring my own safety and preserving evidence.
I kept a safe distance, called dispatch with a detailed description, and used a discreet hand signal to alert nearby security colleagues. I then positioned myself to block the suspect’s exit path without direct confrontation, and once the suspect fled, I secured the scene, photographed the vehicle damage, and collected witness statements.
The suspect was apprehended by police within 15 minutes, the vehicle’s contents were recovered, and the incident report contributed to a successful prosecution. My supervisor highlighted my composure and thorough documentation.
- How would you handle a situation where the suspect is armed?
- What documentation is essential after a theft?
- Safety first approach
- Effective communication with dispatch
- Evidence preservation
- Team coordination
- Suggesting direct confrontation without backup, lack of documentation steps
- Set the scene of the theft observation
- State the need to act safely and preserve evidence
- Detail communication with dispatch, coordination with team, and non‑confrontational containment
- Describe the outcome (apprehension, recovery, report)
- security guard
- surveillance
- access control
- incident reporting
- crowd management
- patrol