INTERVIEW

Master Your Automation Technician Interview

Comprehensive questions, expert answers, and proven strategies to help you land the job.

12 Questions
90 min Prep Time
5 Categories
STAR Method
What You'll Learn
To equip automation technician candidates with targeted interview questions, model answers, and actionable insights that align with industry competencies and ATS requirements.
  • Real‑world technical and behavioral questions
  • STAR‑formatted model answers
  • Competency weightings for focused study
  • Tips to avoid common interview pitfalls
Difficulty Mix
Easy: 0.4%
Medium: 0.4%
Hard: 0.2%
Prep Overview
Estimated Prep Time: 90 minutes
Formats: Technical, Behavioral, Scenario-Based
Competency Map
PLC Programming: 20%
Electrical Troubleshooting: 20%
Safety Standards: 15%
Process Optimization: 25%
Team Collaboration: 20%

Technical Knowledge

Can you explain how a PLC works and its role in automated systems?
Situation

While setting up a new packaging line, the lead engineer asked the team to describe the control architecture.

Task

I needed to clearly explain the PLC’s function to both engineers and operators.

Action

I described the PLC as a digital computer that reads inputs (sensors, switches), executes a ladder‑logic program, and drives outputs (motors, valves). I highlighted its scan cycle, deterministic timing, and ability to store and modify logic without hardware changes.

Result

The team gained a shared understanding, which accelerated the programming phase and reduced wiring errors by 15%.

Follow‑up Questions
  • What PLC brands have you programmed?
  • How do you handle PLC communication with HMIs?
  • Can you describe a situation where you modified ladder logic on‑the‑fly?
Evaluation Criteria
  • Clarity of explanation
  • Depth of technical detail
  • Relevance to automation context
  • Use of concrete examples
Red Flags to Avoid
  • Vague description, no mention of inputs/outputs
  • Overly generic answer without personal experience
Answer Outline
  • Define PLC as programmable logic controller
  • Explain input‑process‑output cycle
  • Mention scan time and deterministic behavior
  • Highlight reprogrammability and scalability
Tip
Focus on the core cycle (input‑process‑output) and tie it to real‑world benefits like flexibility and reduced downtime.
Describe the steps you would take to troubleshoot a malfunctioning sensor in a conveyor system.
Situation

During a shift, a proximity sensor on a conveyor stopped detecting packages, causing a line halt.

Task

Identify the root cause quickly while ensuring safety.

Action

1) Initiated lockout/tagout on the conveyor. 2) Verified sensor power with a multimeter. 3) Inspected wiring for loose connections or corrosion. 4) Tested sensor output with a signal simulator. 5) Replaced the sensor if diagnostics indicated failure. 6) Restored power and observed operation.

Result

The sensor was found to have a corroded connector; after cleaning and resecuring, the line resumed normal speed within 12 minutes, minimizing production loss.

Follow‑up Questions
  • How do you document sensor failures?
  • What preventive maintenance do you recommend for sensors?
Evaluation Criteria
  • Safety compliance
  • Systematic diagnostic approach
  • Use of proper tools
  • Speed and effectiveness of resolution
Red Flags to Avoid
  • Skipping LOTO, jumping straight to replacement
Answer Outline
  • Apply LOTO for safety
  • Check power and signal integrity
  • Inspect wiring and physical condition
  • Use a simulator or spare sensor to isolate fault
  • Replace/repair and verify
Tip
Always start with safety and power verification before disassembling the sensor.
How do you ensure that your automation solutions comply with industry safety standards?
Situation

Tasked with designing a new robotic cell for a high‑speed assembly line.

Task

Integrate safety features that meet OSHA and IEC 61508 requirements.

Action

Conducted a hazard analysis (FMEA), selected safety‑rated PLCs and safety relays, implemented emergency stop circuits, added safety light curtains, and documented all safety logic in compliance matrices. Conducted a peer review and a third‑party safety audit before commissioning.

Result

The cell passed the safety audit on first attempt, received certification, and operated without incident for the first six months, reducing injury risk and downtime.

Follow‑up Questions
  • What safety standards are most relevant to your work?
  • How do you handle a safety non‑conformance discovered during a audit?
Evaluation Criteria
  • Knowledge of relevant standards
  • Structured compliance process
  • Evidence of documentation
  • Outcome focus
Red Flags to Avoid
  • General statements without specific standards
Answer Outline
  • Perform hazard analysis
  • Select safety‑rated components
  • Implement emergency stops and safety interlocks
  • Document compliance matrices
  • Conduct reviews and audits
Tip
Reference specific standards (e.g., OSHA 1910, IEC 61508) and show a documented process.

Safety & Compliance

What is lockout/tagout (LOTO) and how do you apply it during maintenance?
Situation

Before performing routine maintenance on a motor drive, the supervisor reminded the crew about LOTO procedures.

Task

Secure the equipment to prevent accidental energization while work was performed.

Action

Identified all energy sources (electrical, pneumatic), isolated the circuit breaker, placed a lock on the breaker handle, attached a tag with my name and the work description, and verified zero voltage with a tester before starting work.

Result

The maintenance was completed safely with no unexpected start‑ups, reinforcing the team’s safety culture.

Follow‑up Questions
  • How do you handle LOTO when multiple workers share a lock?
  • What steps do you take if a lock is missing?
Evaluation Criteria
  • Understanding of LOTO steps
  • Emphasis on verification
  • Safety mindset
Red Flags to Avoid
  • Skipping verification step
Answer Outline
  • Identify energy sources
  • Isolate and de‑energize
  • Apply lock and tag
  • Verify isolation
  • Perform work
Tip
Always end with a voltage test to confirm isolation before starting work.
Give an example of a time you identified a safety hazard and how you resolved it.
Situation

During a routine audit, I noticed that a conveyor’s emergency stop button was mounted behind a panel, making it hard to reach.

Task

Ensure the emergency stop was accessible to all operators as required by OSHA.

Action

Reported the issue to the maintenance supervisor, coordinated with the electrical team to relocate the button to a visible, unobstructed location, updated the safety signage, and added the change to the lockout/tagout procedure documentation.

Result

The new placement reduced emergency stop activation time by 40% in drills and eliminated a potential compliance violation during the next external audit.

Follow‑up Questions
  • How do you prioritize hazards when multiple issues are found?
  • What documentation do you keep for safety changes?
Evaluation Criteria
  • Proactive identification
  • Collaboration across functions
  • Implementation of corrective action
  • measurable outcome
Red Flags to Avoid
  • No concrete outcome or metrics
Answer Outline
  • Identify hazard during audit
  • Report and coordinate with relevant teams
  • Implement physical change
  • Update documentation and signage
  • Validate improvement
Tip
Quantify the improvement (e.g., time saved, audit result) to demonstrate impact.
How do you stay updated with changes in electrical codes and automation standards?
Situation

Our plant adopted new NEC revisions that affected wiring practices for control panels.

Task

Ensure my knowledge and the team's practices remained current.

Action

Subscribed to NFPA newsletters, attended quarterly webinars hosted by the ISA, participated in the local IET chapter meetings, and reviewed the updated code sections during monthly safety briefings. I also shared key changes via a shared drive and updated our internal SOPs.

Result

Our next internal audit showed 100% compliance with the new code, and the team avoided costly re‑work.

Follow‑up Questions
  • Which resources do you find most reliable for code updates?
  • How do you ensure the whole team adopts the new standards?
Evaluation Criteria
  • Specific resources mentioned
  • Regular review process
  • Knowledge dissemination
Red Flags to Avoid
  • Vague answer without concrete sources
Answer Outline
  • Subscribe to industry newsletters
  • Attend webinars and local chapter meetings
  • Review updates during team briefings
  • Update SOPs and share changes
Tip
Mention recognized bodies like NFPA, IEC, ISA, and a concrete sharing method.

Problem Solving

A production line has intermittent stops. Walk us through your diagnostic approach.
Situation

The line for assembling widgets experienced random halts, causing a 10% output loss over a shift.

Task

Identify the root cause quickly to restore steady production.

Action

1) Collected error logs from the PLC to pinpoint timestamps. 2) Correlated logs with sensor data to see if a specific sensor triggered faults. 3) Inspected the motor drives for overheating and checked for loose terminal connections. 4) Performed a voltage ripple analysis on the power supply. 5) Discovered a loose cable on a proximity sensor that intermittently lost signal, causing the PLC to trigger a safety stop. 6) Secured the cable and updated the cable routing guide.

Result

After fixing the cable, the line ran without further stops, recovering the lost 10% output and improving overall equipment effectiveness (OEE) by 5%.

Follow‑up Questions
  • What tools do you use for log analysis?
  • How would you handle the issue if it were a software bug?
Evaluation Criteria
  • Systematic data‑driven approach
  • Use of appropriate tools
  • Clear root‑cause identification
  • Result‑oriented
Red Flags to Avoid
  • Jumping to hardware replacement without data
Answer Outline
  • Gather PLC error logs
  • Correlate with sensor/drive data
  • Inspect physical connections
  • Perform power quality checks
  • Identify and fix root cause
Tip
Start with data collection before physical inspection.
Explain a situation where you had to redesign a control system to improve efficiency.
Situation

The original control system for a bottling line used sequential ladder logic that caused unnecessary idle time between stations.

Task

Redesign the control strategy to increase throughput while maintaining safety.

Action

Analyzed cycle times and identified bottlenecks, then introduced a state‑machine approach using structured text to enable parallel processing where safe. Implemented sensor‑based interlocks to allow the next station to start as soon as the previous one cleared. Added a PID loop to regulate pump speed based on real‑time flow measurements, reducing over‑filling errors. Updated HMI screens for better operator feedback and documented the new logic.

Result

Throughput increased by 18%, waste from over‑filling dropped by 22%, and the line’s OEE rose from 78% to 89% within three months.

Follow‑up Questions
  • What challenges did you face when migrating to structured text?
  • How did you validate the new system before full deployment?
Evaluation Criteria
  • Depth of analysis
  • Technical solution relevance
  • Quantifiable results
  • Change management
Red Flags to Avoid
  • No measurable outcome
Answer Outline
  • Analyze existing cycle and bottlenecks
  • Choose a more efficient control architecture
  • Implement parallelism and advanced loops
  • Update HMI and documentation
  • Measure performance gains
Tip
Highlight specific programming techniques and the metrics that improved.
How would you handle a situation where a critical component fails and a replacement is not immediately available?
Situation

During a night shift, the main drive motor for a packaging line failed, and the spare motor was in transit and would arrive the next day.

Task

Minimize production loss while ensuring safety.

Action

Immediately notified the shift supervisor and logged the fault. Conducted a quick functional test to confirm the failure was isolated to the motor. Coordinated with the maintenance team to rewire the line to a secondary drive that was idle on another line, performed a temporary lockout/tagout, and verified compatibility. Updated the production schedule and communicated the expected downtime to operations management.

Result

The line resumed operation within 2 hours using the secondary drive, limiting the shift’s production loss to under 5% and avoiding a full‑day shutdown.

Follow‑up Questions
  • What documentation do you create for temporary fixes?
  • How do you ensure the temporary solution meets safety standards?
Evaluation Criteria
  • Rapid assessment
  • Effective communication
  • Safe workaround implementation
  • Impact mitigation
Red Flags to Avoid
  • Skipping safety verification
Answer Outline
  • Confirm failure and isolate component
  • Communicate with supervisors
  • Identify alternative equipment
  • Implement temporary safe workaround
  • Document and monitor performance
Tip
Emphasize communication and safety checks before any temporary re‑configuration.

Teamwork & Communication

Describe how you communicate technical information to non‑technical stakeholders.
Situation

The plant manager needed to understand why a PLC upgrade would cause a temporary production slowdown.

Task

Explain the technical reasons and benefits in plain language.

Action

Prepared a one‑page visual summary using simple diagrams showing current vs. upgraded system flow, highlighted the downtime window, and related the upgrade to cost savings and reliability improvements. Presented the summary in a short meeting, answered questions using analogies (e.g., comparing the PLC to a traffic controller), and provided a FAQ sheet for follow‑up.

Result

The manager approved the upgrade schedule, and the project was completed on time with minimal disruption.

Follow‑up Questions
  • How do you gauge if the stakeholder understood the information?
  • What tools do you use for visual communication?
Evaluation Criteria
  • Clarity
  • Audience awareness
  • Use of visuals
  • Link to business outcomes
Red Flags to Avoid
  • Overly technical language
Answer Outline
  • Use visual aids
  • Avoid jargon, use analogies
  • Focus on business impact
  • Provide concise written summary
Tip
Translate technical terms into everyday concepts and tie them to ROI.
Tell us about a time you worked with engineers and operators to implement a new automation project.
Situation

Our company decided to automate a manual assembly station to increase output.

Task

Coordinate between the design engineers, control programmers, and floor operators to ensure a smooth rollout.

Action

Facilitated weekly cross‑functional meetings to gather requirements, created a shared project timeline, and set up a test cell where operators could provide hands‑on feedback. Integrated operator suggestions into the HMI layout, conducted joint training sessions, and established a rapid‑response support channel for the first week of production.

Result

The automated station achieved a 30% increase in cycle speed, and operator acceptance was high, reflected in a 95% satisfaction score in the post‑implementation survey.

Follow‑up Questions
  • What challenges arise when aligning engineering specs with operator habits?
  • How do you handle scope changes mid‑project?
Evaluation Criteria
  • Collaboration effectiveness
  • Inclusion of operator feedback
  • Clear timeline management
  • Measured outcomes
Red Flags to Avoid
  • No mention of stakeholder input
Answer Outline
  • Set up cross‑functional meetings
  • Gather requirements and feedback
  • Iterate HMI and workflow based on operator input
  • Provide joint training
  • Measure performance and satisfaction
Tip
Show how you integrated feedback and measured success.
How do you prioritize multiple maintenance requests during a shift?
Situation

At the start of a 12‑hour shift, three maintenance tickets arrived: a sensor fault on Line A, a motor bearing noise on Line B, and a routine PLC backup on Line C.

Task

Determine the order of work to minimize overall production impact.

Action

Reviewed real‑time production data to assess loss per minute for each line, consulted the shift supervisor for critical deadlines, and applied a risk‑impact matrix. Prioritized the sensor fault (high loss, easy fix), then the motor bearing (moderate loss, longer repair), and scheduled the PLC backup during a planned downtime window for Line C.

Result

All issues were resolved within the shift, with total production loss limited to 2% versus an estimated 8% if handled sequentially without prioritization.

Follow‑up Questions
  • What tools help you track and prioritize tickets?
  • How do you communicate the plan to the team?
Evaluation Criteria
  • Data‑driven prioritization
  • Clear communication
  • Minimizing downtime
Red Flags to Avoid
  • First‑come‑first‑serve without impact analysis
Answer Outline
  • Assess impact and urgency
  • Use production data and risk matrix
  • Coordinate with supervisor
  • Schedule low‑impact tasks during downtime
Tip
Leverage real‑time OEE data to guide priority decisions.
ATS Tips
  • PLC programming
  • electrical troubleshooting
  • LOTO
  • safety standards
  • process optimization
  • HMI design
  • motor control
  • diagnostic testing
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Practice Pack
Timed Rounds: 30 minutes
Mix: Technical, Behavioral

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