Our company was experiencing a 15% delay in deliveries across the Midwest due to an outdated hub‑and‑spoke model.

I was tasked with redesigning the network to cut delivery time by at least 10% within six months.

I mapped current routes, analyzed order volume data, and identified under‑utilized regional warehouses. I proposed consolidating two low‑volume hubs and adding a cross‑dock facility near a major interstate, then re‑routed shipments accordingly. I secured stakeholder buy‑in through a cost‑benefit model showing a $1.2M annual savings.

Delivery times dropped by 12% within four months, on‑time performance rose to 96%, and transportation costs fell by $1.1M annually.

A key supplier of electronic components declared bankruptcy, threatening a $5M production run.

Ensure continuity of production while minimizing cost and delay.

I activated our dual‑sourcing strategy, contacted pre‑qualified alternate suppliers, and negotiated expedited shipping. Simultaneously, I coordinated with the production team to adjust the bill of materials and prioritized orders based on customer urgency. I also updated the risk register and instituted weekly supplier health checks.

We secured alternative parts within 48 hours, avoided a production halt, and completed the run with only a 2% cost increase, preserving $4.9M in revenue.

During the holiday season, our warehouse faced a 30% surge in order volume with limited overtime budget.

Maintain productivity and morale while meeting delivery commitments.

I introduced short daily huddles to set clear priorities, recognized top performers publicly, and implemented a flexible shift‑swap system. I also organized a snack station and brief wellness breaks to reduce fatigue.

Team productivity increased by 18%, on‑time shipments hit 98%, and employee turnover remained at 0% for the season.

Truck drivers repeatedly missed loading windows, causing delays and tension with warehouse supervisors.

Resolve the scheduling conflict and restore smooth operations.

I facilitated a joint meeting, listened to both sides, and discovered misaligned communication tools. I introduced a shared digital scheduling platform, set clear loading window expectations, and established a rapid‑response liaison role to address real‑time issues.

Missed windows dropped from 22% to 5% within two weeks, and both parties reported improved collaboration in a follow‑up survey.

Our inbound freight costs were 12% above industry benchmarks due to inefficient pallet stacking and excess handling.

Reduce inbound freight cost without compromising service levels.

I conducted a time‑and‑motion study, introduced a standardized pallet configuration, and negotiated a volume‑based discount with carriers. I also trained staff on the new loading procedures and set up a KPI dashboard to monitor cost per pallet.

Inbound freight cost fell by 9% within three months, saving $850,000 annually, while on‑time receipt rates improved to 99%.

Our regional distribution network lacked real‑time shipment tracking, leading to frequent customer inquiries and delayed issue resolution.

Implement a technology solution to provide end‑to‑end visibility.

I evaluated TMS and IoT sensor options, selected a cloud‑based TMS with API integration, and rolled out GPS trackers on all outbound trucks. I built custom dashboards for real‑time status, set up automated alerts for deviations, and trained the customer service team on using the portal.

Customer inquiry volume dropped by 35%, average issue resolution time improved from 4 hours to 45 minutes, and we achieved a 5% reduction in expedited shipping costs.