Stop Losing Customs Broker Jobs to Resume Mistakes
Identify and correct the most common errors that keep hiring managers and ATS from noticing your expertise.
Common Mistakes That Kill Your Chances
Each mistake includes why it hurts, how to fix it, and before/after examples
- ATS cannot match your resume to compliance‑focused job descriptions
- Hiring managers assume you lack core trade knowledge
- Reduces keyword density for high‑impact terms
- Add specific terms such as HS codes, INCOTERMS, tariff classification, customs clearance, and trade compliance
- Incorporate these keywords in the Professional Summary and Core Competencies sections
- Use measurable achievements that reference these terms
Professional Summary: Experienced logistics professional with strong background in shipping and documentation.
Professional Summary: Experienced Customs Broker skilled in HS code classification, INCOTERMS negotiation, and customs clearance for $200M+ annual import/export volume.
- ATS parses resumes top‑to‑bottom and expects chronological sections
- Functional formats hide dates and employers, causing parsing errors
- Hiring managers may view the layout as outdated
- Switch to a reverse‑chronological format
- Place each role under a clear 'Professional Experience' heading with dates and location
- Keep a concise 'Core Competencies' list separate from experience
Skills: Customs clearance, Documentation, Trade compliance Experience: Various roles in logistics and shipping.
Professional Experience Customs Broker, XYZ Logistics, New York, NY – Jan 2020 to Present • Managed customs clearance for $150M import volume, reducing delays by 22%. Core Competencies • HS Code Classification • INCOTERMS Negotiation • Trade Compliance Management
- Hiring managers skim for results, not responsibilities
- ATS scores higher when bullet points contain action verbs and metrics
- Duties make your impact appear vague
- Start each bullet with a strong verb (e.g., streamlined, negotiated, reduced)
- Quantify results (percentages, dollar amounts, time saved)
- Focus on outcomes that demonstrate value to previous employers
- Handled customs documentation. - Communicated with freight forwarders. - Ensured compliance with regulations.
- Streamlined customs documentation process, cutting clearance time by 30% and saving $45K annually. - Negotiated INCOTERMS with freight forwarders, reducing shipping costs by 12%. - Implemented compliance audit that achieved 100% regulatory adherence for three consecutive years.
- ATS may misread dates, causing timeline gaps that raise red flags
- Hiring managers question unexplained gaps
- Inconsistent formats reduce parsing accuracy
- Standardize all dates to MM/YYYY (e.g., 04/2018)
- If gaps exist, include brief explanations or freelance/consulting work
- Ensure every role has a start and end month/year
Customs Broker – XYZ Logistics – 2019 – Present
Customs Broker – XYZ Logistics – 04/2019 to Present
- Use a reverse‑chronological layout
- Include at least 5 core customs‑broker keywords
- Quantify every achievement
- Standardize dates to MM/YYYY
- Save as PDF with a clear file name
- Extract missing compliance keywords
- Convert bullet points to achievement‑focused statements
- Standardize dates and locations
- Optimize headings for ATS