How to Write Nurture Emails That Feel Human
Human‑centric nurture emails are the secret sauce behind high‑conversion drip campaigns. In a world where inboxes are flooded, a message that sounds like a real person can cut through the noise, build trust, and move prospects closer to a purchase. This guide walks you through the psychology, the exact steps, and the tools (including AI‑powered helpers from Resumly) you need to write nurture emails that feel human.
Why a Human Tone Matters in Nurture Campaigns
According to a 2023 HubSpot study, emails written in a conversational tone see a 21% higher open rate and a 34% increase in click‑through compared to formal, corporate‑sounding copy. The same report shows that 68% of B2B buyers prefer content that feels personal rather than generic.
A human tone does three things:
- Builds rapport – Recipients feel heard, not sold to.
- Improves relevance – Personal details signal that you understand their needs.
- Boosts action – People are more likely to click when the CTA feels like a friendly suggestion.
Bottom line: If your nurture emails don’t feel human, you’re leaving conversions on the table.
Core Elements of a Human‑Feel Email
Element | Definition | How to Apply |
---|---|---|
Voice | The overall personality of the brand (e.g., friendly, witty, supportive). | Choose a tone that matches your audience’s expectations. |
Empathy | Demonstrating understanding of the reader’s pain points. | Start with a statement that mirrors their challenge. |
Personalization | Using data points (name, company, recent activity) to tailor the message. | Insert dynamic tokens like {{FirstName}} . |
Storytelling | A brief narrative that makes the content relatable. | Share a short anecdote or case study. |
Clarity | Clear, concise language that avoids jargon. | Keep sentences under 20 words where possible. |
Step‑by‑Step Guide to Crafting Nurture Emails That Feel Human
1. Define the Goal & Audience
Before you type a single word, ask: What do I want the reader to do? Is it to download a guide, schedule a demo, or simply stay engaged? Write the goal in one sentence and keep it visible while drafting.
2. Build a Mini Persona
Create a quick persona snapshot:
- Name: Sarah
- Role: Marketing Manager
- Pain: Struggling to generate qualified leads
- Motivation: Wants a reliable, data‑driven solution
Refer back to this persona throughout the email to stay on target.
3. Write a Conversational Subject Line
Subject lines that feel human often use:
- First‑person language – “I thought you’d love this…"
- Curiosity – “What’s the one thing missing from your lead funnel?”
- Personalization – “Sarah, quick tip for your next campaign”
Example: {{FirstName}}, a 2‑minute tip to boost your email open rates
4. Open with Empathy
The first sentence should acknowledge the reader’s situation.
Bad: “We are excited to introduce our new AI‑powered platform.”
Good: “I know how frustrating it can be when your email campaigns fall flat despite all the effort you put in.”
5. Deliver Real Value
Offer a tip, a resource, or a quick win. The value must be actionable and relevant.
Example: “Here’s a 3‑step framework you can apply today to increase click‑through rates by up to 27% (see the study).”
6. Use Personalization Tokens Wisely
Don’t over‑tokenize. One or two well‑placed tokens (first name, company) feel personal without looking spammy.
7. Add a Natural Call‑to‑Action (CTA)
Instead of “Click Here,” try a softer phrasing:
- “Would you like to see a quick demo?”
- “Can I send you a free audit of your current email flow?”
8. Review, Test, and Optimize
- Read aloud – Does it sound like a person talking?
- Check readability – Aim for a Flesch‑Kincaid score of 60‑70. Use Resumly’s free Resume Readability Test to gauge sentence complexity (yes, it works for any copy).
- A/B test subject lines and CTAs.
Checklist: Do’s and Don’ts
Do
- Use the recipient’s name in the greeting.
- Keep paragraphs short (2‑3 sentences).
- Include a single, clear CTA.
- Add a human sign‑off (e.g., “Best, [Your First Name]”).
- Test on mobile devices.
Don’t
- Over‑load with buzzwords or jargon.
- Use all‑caps or excessive exclamation marks.
- Send generic content to segmented lists.
- Forget to proofread for grammar errors.
- Include more than one link in the body (it dilutes focus).
Real‑World Example
Below is a fully‑fleshed nurture email that follows the framework above.
Subject: {{FirstName}}, a 2‑minute tip to boost your email open rates
Hi {{FirstName}},
I know how frustrating it can be when you spend hours crafting a campaign only to see a 12% open rate. You’re not alone – **68% of marketers** say they struggle with low engagement.
Here’s a quick, proven tweak:
1. **Add a question** to your subject line. Questions raise curiosity.
2. **Personalize the pre‑header** with a benefit (“Get 27% more clicks”).
3. **Use a friendly sender name** – your first name works better than a brand name.
I tested this on a 5,000‑lead list and saw a **21% lift** in opens within 48 hours.
Would you like a free audit of your next campaign? Just reply “YES” and I’ll send a short checklist.
Best,
Jane
Marketing Specialist, Acme Co.
Leveraging AI Tools to Keep the Human Touch
Writing at scale can feel mechanical, but AI can augment your voice, not replace it. Here are two Resumly tools that help:
- AI Cover Letter Builder – Use the same natural‑language engine to draft personalized email intros.
- Career Personality Test – Pull insights about your audience’s communication style and mirror it in your copy.
Even the Buzzword Detector can flag corporate jargon, ensuring your email stays fresh and human.
Internal Resources for Ongoing Learning
- Resumly Blog – Regular posts on copywriting, AI, and job‑search automation.
- Career Guide – Understand the buyer’s journey from a career‑development perspective.
- Job‑Search Keywords Tool – Discover the language your prospects use when searching for solutions.
Frequently Asked Questions
1. How many personalization tokens should I use?
A: One or two is optimal. Too many look spammy; one (first name) is usually enough.
2. Should I write the email in first person or third person?
A: First person (“I”) feels more conversational and builds trust.
3. How long should a nurture email be?
A: Aim for 100‑150 words. Brevity respects the reader’s time.
4. Is it okay to use emojis?
A: Yes, but sparingly and only if it matches your brand tone.
5. How often should I send nurture emails?
A: Typically every 5‑7 days for a drip series, but monitor engagement metrics and adjust.
6. Can AI replace the human editor?
A: AI can draft and suggest edits, but a human should always review for tone and relevance.
7. What’s the best time to send nurture emails?
A: Studies (e.g., Mailchimp 2022) show Tuesday‑Thursday mornings (9‑11 am) have the highest open rates.
8. How do I measure success?
A: Track open rates, click‑through rates, and downstream conversions (e.g., demo requests). Use Resumly’s ATS Resume Checker as an analogy – just as you’d check a resume for ATS compatibility, you should audit each email for deliverability and relevance.
Mini‑Conclusion: The Power of Human‑Feel Nurture Emails
When you apply empathy, clear value, and subtle personalization, your nurture emails stop feeling like mass‑mail and start feeling like a conversation with a trusted colleague. That shift drives higher engagement, more qualified leads, and ultimately, more sales.
Final Thoughts & Call to Action
Ready to put these tactics into practice? Start by drafting your next nurture email using the checklist above, then run it through Resumly’s Resume Readability Test to ensure it reads like a human wrote it. For a deeper dive into AI‑enhanced copy, explore the AI Cover Letter Builder and see how the same technology can help you craft compelling email copy.
If you’re looking for an all‑in‑one platform to automate your job‑search outreach and your marketing nurture flows, check out the Resumly AI Resume Builder and the suite of free tools that keep your messaging sharp.
Happy writing, and may your inbox be ever‑full of engaged prospects!