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Career level:
Experience
year
Job Sub Category
Job Family:
Region
Education Level:
Description
Summary
Key Skills
Professional Experience
Education
Key Skills
Customer Relationship Management (CRM)
Zendesk & Freshdesk
LiveChat & Email Support
Conflict Resolution
Upselling & Cross‑selling
Data Analysis & Reporting
Team Leadership & Coaching
Process Improvement
Excellent Written & Verbal Communication
Target Job Titles
Customer Support Specialist
Customer Service Representative
Technical Support Representative
Customer Success Associate
Help Desk Analyst
Support Team Lead
Client Services Coordinator
Customer Experience Associate
Tags
customer support
e-commerce
CRM
Zendesk
team leadership
process improvement
conflict resolution
mid level
USA
