Files were stored in multiple physical cabinets, causing delays in retrieval.

Implemented a centralized digital filing system, cutting document retrieval time by 60%.

Version control errors led to outdated contracts being sent to clients.

Introduced a version‑control protocol, eliminating outdated document distribution.

Manual indexing required hours each week.

Automated indexing with OCR software, saving 12 hours per month.

Confidential files were occasionally left unattended in shared spaces.

Established secure access permissions, ensuring only authorized staff view sensitive files.

Paper‑based discovery was costly and error‑prone.

Transitioned to e‑discovery platform, reducing discovery costs by 35%.